Practice Manager - RN - Gastroenterology

Oregon GUT Club

Roanoke (VA)

On-site

USD 63,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Medical, dental & vision benefits

Employer funded pension plan

Paid time off

Onsite fitness facilities

Continued education and training

Job summary

Carilion Clinic in Roanoke, VA seeks a Practice Manager - RN - Gastroenterology to oversee outpatient clinic operations. The role emphasizes staff development, process improvement, and fiscal performance within a patient-centered care model.

The manager will align resources, lead teams, and collaborate with physicians to deliver high-quality services while maintaining compliance with regulatory standards.

Qualifications

Bachelor's degree or 4 years of equivalent experience required.
3 years supervisory experience in a healthcare setting preferred.
RN/BSN license may be required due to staffing model and grant specifications.
Proficient with Microsoft Office Suite including Excel, Word, Access and PowerPoint.

Responsibilities

Oversee day-to-day operations of a unit/department to meet scorecard goals and objectives.
Organize, manage and allocate resources for optimal service performance.
Coordinate staffing to ensure adequate coverage and effective team building.
Direct staff and provide problem-solving for process improvements.
Maintain high performance standards and foster collaboration with physicians and staff.
Ensure timely delivery of high-quality patient-centered services and effective communication with stakeholders.

Skills

Leadership

Problem-solving

Interpersonal skills

Communication

Team leadership

Prioritization

Organization

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite (Excel, Word, Access, PowerPoint)

Job description

Job Title: Practice Manager - RN - Gastroenterology

Description

Employment Status:

Full time

Shift:

Day (United States of America)

Facility:

3 Riverside Cir - Roanoke CP01 Carilion Medical Center.

Requisition Number:

R156460 Practice Manager - RN - Gastroenterology (Open)

How You'll Help Transform Healthcare:

RN Required

This is an Outpatient Clinic - No procedures are performed in the Ambulatory Clinic

The Clinic Practice Manager I provides a positive, rewarding and service-oriented work environment which supports high quality patient centered care, an exceedingly competent and engaged staff, and the achievement of fiscal, score card and process improvement goals and objectives. Monitors and implements new health care services and performance improvement initiatives.

Applies key financial concepts and analysis to decision making. Develops and implements actionable work plans with measurable outcome. Continually assesses and reallocates resources to meet demands.
Responsible for overseeing day to day operations of a unit or department as it relates to scorecard goals and objectives. Organizes, manages, and controls departmental functions and resources in a collaborative and participative manner for optimal performance of service.
Proactively identifies and implements cost containment initiatives.
Coordinates resources to provide adequate staffing for department. Demonstrates effective team building and leadership skills. Establishes day-to-day priorities and directs staff task assignments. Facilitates team in problem solving processes.
Holds self and team accountable for maintaining the highest possible performance standards in order to serve customers (patients, employees, physicians, colleagues).
Maintains productive, collaborative relationships with physicians, other members of the management team and pre- and post-hospital providers.
Monitors and evaluates customer satisfaction with services valuing our customer perspective. Collaboratively implements programs to continuously enhance customer satisfaction.
Assures the effective and timely delivery of high-quality patient-centered services. Recognizes and acts on opportunities for growth and improvement to advance goals of the organization. Utilizes project management principles to accomplish goals, seeks out appropriate resources, and proactively anticipates change within area of responsibility. Translates goals into department specific objectives and priorities.
Communicates appropriate information to stakeholders in an ongoing, timely, and accurate fashion. Establishes forums to engage in open, honest, and proactive two-way communication.
Establishes and continuously evaluates unit processes and reporting procedures to ensure achievement. Revises as needed.
Inspires enthusiasm and builds support for projects. Attracts, selects, develops, and retains qualified employees, and is effective in utilizing developmental planning to expand employee skills and abilities.
Creates a safe working environment while providing opportunities to develop maximum potential. Facilitates professional growth and development including the provision of in-service programming and an effective performance appraisal process.
Plans for growth, staffing, services, educational opportunities and effective performance improvement in collaboration with Human Resources. Utilizes developmental planning to expand employee skills and abilities.
Responsible for compliance with applicable regulatory, licensure and accrediting standards where applicable (The Joint Commission, CLIA, COLA, OSHA, AAAHC, etc)

Collaborates with management, physicians, nursing, allied health staff, patients and vendors internal and external to the healthcare environment to work through processes and situations in assigned department or unit.Decisions have impact on quality of nursing services and care, fiscal results, attainment of goals and development and retention of employees. Organizes, prioritizes, leads, facilitates, coaches and problem solves with peers and reporting staff to ensure that goals, objectives, and budgets are met.Provides supervision and direction to department staff.Collaborates with members of the health care team/patient/ family.May provide patient care

What We Require:

Education: Bachelor's degree or 4 years of equivalent experience required.

Experience: 3 years supervisory experience in a healthcare setting preferred.

License/Certification/Registration: In some offices an RN/BSN license may be required due to staffing model and grant specifications.

Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting, organizational and work competency skills. Experience with Microsoft Office Suite, including Excel, Word, Access and Power Point. Ability to use electronic medical records.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Compensation Range:

$63,377.60 - $95,076.80

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion: