Practice Manager - Psychiatry & Counseling Ann Arbor and Brighton

Trinity Health; Ann Arbor (MI); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Day-one benefits

Competitive pay

Growth opportunities

Collaborative culture

Mission-driven organization

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Practice Manager to oversee clinical and administrative aspects, including profitability, revenue goals, and CORE metrics. You will ensure quality of care, patient and staff satisfaction, productivity, and access for patients.

The role involves directing operations, leading process improvements, assisting with staff recruitment and development, and maintaining scheduling and audit programs to support equal care access across Southeast

Qualifications

• Leadership experience in a medical office or relevant professional setting.
• Experience supervising non-exempt staff (2+ years).
• Bachelor’s degree preferred; Practice Management Certification preferred.

Responsibilities

• Directs internal practice operations; creates benchmarks and reports progress.
• Researches process improvements and implements changes.
• Collaborates with SMD, providers and practice management to develop vision and CORE Work plan.
• Suggests improvements to processes and customer experience.
• Assists with recruitment, hiring, orientation, and staff coaching.
• Maintains scheduling, time and attendance for staff.
• Evaluates staff performance and handles promotions/discipline.
• Ensures physician documentation and coding audit program exists.
• Supports quality improvement and disease management initiatives.

Skills

Leadership

Staff management

Recruitment

Education

Bachelor's degree

Tools

Audit program management

Job description

Employment Type: Full time Shift: Day Shift Description:

Practice Manager

Trinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This includes accountability for clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership and assuring adequate access for patients.

What You'll Do:

• Directs the internal practice operations; creates benchmarks, tracks and reports progress.
• Researches process improvements/efficiencies and recommends and implements changes.
• Works with the SMD, providers and practice management to develop vision and direction and implement and manage the CORE Work plan.
• Provides suggestions to continually improve processes and the customer experience.
• Assists with recruitment, hiring, orientation, training and coaching of staff.
• Maintains scheduling, time and attendance for staff.
• Evaluates the performance of staff, recommends promotions and disciplinary action.
• Ensures that the practice maintains a physician documentation and coding audit program.
• Support quality improvement initiatives and disease management programs.

General Requirements:

EDUCATION: Bachelor’s degree is preferred with a combination of 1-2 or more years’ relevant work experience.

CREDENTIALS/LICENSURE: Practice Management Certification or other relevant certifications preferred.

MINIMUM EXPERIENCE: Prior leadership experience in a medical office environment or other relevant professional experience: requires a minimum of 2years in combination with meeting education requirements. Two years of experience directly supervising non-exempt staff is require; however, may consider leadership role in lieu of direct supervision as equivalent experience.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.