Practice Manager - Pelvic Health

Northwestern Memorial Healthcare; Chicago (IL); On-site; USD 60,884,000 - 171,322,000; Full time

Job summary

Northwestern Medicine, Chicago, seeks a Practice Manager to oversee operations of one or more practice sites and supervise clinical and administrative staff. You will lead front-line teams, manage schedules, optimize resources, and ensure budget adherence in a patient-centric environment.

Responsibilities include data integrity, cash management, and monthly productivity reporting. The role emphasizes collaboration with senior leadership and continuous process improvement to enhance patient

Qualifications

• 2 years health care experience.
• Experience working within a clinical environment.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.
• MBA or MHA preferred.
• Academic medical center health care experience preferred.

Responsibilities

• Manage the office’s front-line non-exempt staff, including hiring and performance management.
• Schedule staff and allocate resources to maximize patient access and staff productivity.
• Conduct supply purchasing within budget using online systems.
• Report monthly productivity to providers and staff.
• Ensure accurate data collection and effective information flow to Central Office.
• Oversee cash management, including co-pays and patient balances.
• Participate in corporate committees and task forces.
• Provide financial analysis to support planning and cash flow management.
• Communicate budget and variance information to professional staff.

Skills

Leadership

Analytical skills

Organizational skills

Education

MBA or MHA

Job description

• Compensation: USD 44.29 - USD 59.79 - hourly

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Practice Manager reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• The Practice Manager is responsible for managing operations of one or more practice sites and supervising both clinical and administrative support staff.

Responsibilities:

• Manage the office’s front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits in order to influence profitability.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Qualifications

Required:

• 2 years health care experience
• Experience working within a clinical environment
• Demonstrated organizational and leadership skills
• Excellent analytical skills.

Preferred:

• Master of Business Administration (MBA) or Master of Health Administration (MHA)
• Academic medical center health care experience

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit ourBenefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.