Practice Manager - Outpatient Rehab Therapy

Aiken Regional Medical Centers; Aiken (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Sign-on Bonus

Referral Bonus

Generous PTO

Medical, Dental, Vision

Tuition Reimbursement

Culture of Excellence

SoFi Loan Program

401K with Match

Career Development

Job summary

Aiken Regional Medical Centers in Aiken, SC, seeks a Practice Manager for the Outpatient Rehab department. You will oversee day-to-day operations, staffing, and the patient experience to ensure safe, efficient care.

Collaborating with clinicians, you will drive growth, manage budgets, and optimize revenue cycle while upholding Service Excellence standards and regulatory compliance.

Qualifications

• Bachelor's degree in business or healthcare field preferred.
• Experience in office management and supervisory roles required.
• Strong communication, organizational and interpersonal skills; MS Office knowledge.

Responsibilities

• Oversee staffing within budget.
• Direct strategic growth and marketing efforts.
• Collaborate with clinicians to foster professionalism and trust.
• Handle interviewing, hiring, evaluations and staff appraisals.
• Monitor performance standards and progress toward goals.
• Oversee revenue cycle including billing, coding and collections.
• Review clinic volumes, financial performance and patient satisfaction with providers.
• Ensure high customer service aligned with Service Excellence standards.

Skills

Office management

Supervisory experience

Communication skills

Organizational skills

Education

Bachelor's Degree in Business or Healthcare related field

Tools

Microsoft Office

Job description

Practice Manager - Outpatient Rehab

Responsibilities

Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease.

Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care.

Visit us online at: https://www.aikenregional.com

This position is responsible for the overall operations of the assigned outpatient rehab practice and responsible day to day operations, assessment, planning and evaluating the business location. Ensuring services are delivered in an effective, efficient, and customer-oriented manner and in accordance with all federal, state, local, and accrediting agencies' regulations, requirements, and standards. Responsible for increasing utilization services through marketing and implementing customer validated strategies.

Duties

• Manages staffing in a financially responsible manner and in accordance with budgetary requirements.
• Actively directs the strategic, volume growth, and marketing efforts of the practice.
• Works collaboratively with the clinical providers to develop and maintain a culture of professionalism, mutual trust, and respect.
• Coordinates all facets of interviewing, hiring, evaluating, terminating, and conducting timely performance appraisals of staff. Collaborating with other supervisors as needed.
• Works with staff to establish performance standards and monitors staff progress in relation to goals and objectives.
• Works effectively and collaboratively with the billing staff on all facets of the revenue cycle to maximize overall financial performance, billing, coding, and collections at each of the clinics.
• Works with Clinical Lead or meets directly with providers on a regular basis to review clinic volumes, financial performance, and patient satisfaction; identify and address strategic and operational issues; and discuss ways to improve practice performance.
• Ensure that the clinics are providing a high level of customer service that is supportive of organization's Service Excellence Standards as well as provides a high quality of patient care.
• Works with clinical leader or meets directly with providers on a regular basis to review clinic volumes, financial performance, and patient satisfaction, identify and address strategies
• Demonstrates appropriate sales and marketing efforts to ensure continued business growth and achievement of financial goals
• Manage day-to-day operations and financial aspects of position by providing and recommending resources necessary to maintain quality direction of service lines
• Interprets and utilizes clinical, professional, and financial data to make sound decisions.
• Ensure that the clinics are providing a high level of customer service that is supportive of organization’s Service Excellence Standards as well as provides a high quality of patient care.
• Other duties as assigned.

Benefit Highlights

• Sign On Bonuses for select positions
• Unlimited Employee Referral Bonus Program
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Tuition/Certification Reimbursement after 6 months
• Culture of Excellence – Employee Recognition program
• Challenging and rewarding work environment
• Clinical Nursing Ladder opportunities
• SoFi Student Loan Refinancing program
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Bachelor's Degree in Business or Healthcare related field preferred.

Experience: Previous experience with office management and practice/department required. Supervisory experience. Excellent communication, organizational, and interpersonal skills; Knowledge of Microsoft Office and general office procedures.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.