Director of Quality Management

Aiken-Regional-Medical-Centers-3; Westcliff (SC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Sign On Bonus

Referral Bonus

Medical/Dental/Vision

Tuition Reimbursement

401(k) Plan

Career Development

Nursing ladder

Job summary

Aiken Regional Medical Centers seeks a Director of Quality Management to lead the Quality Outcomes Management Department, ensuring regulatory readiness and continuous improvement in patient care. You will coordinate with leadership and clinical teams to align quality initiatives with strategic goals.

The role requires strong expertise in regulatory standards, performance improvement methodologies, and data-driven decision making, with nursing leadership experience.

Qualifications

• Bachelor’s degree in Nursing required; MS in Nursing preferred.
• 5-8 years of quality of related health care experience required; 10 years preferred.
• Experience with management in Regulatory and Accreditation preparedness preferred.
• Expert knowledge of health and safety management strategies, quality assurance and improvement.
• Expert knowledge of healthcare regulations and licensure requirements.
• Knowledge of Performance Improvement methodology and Outcomes Management.

Responsibilities

• Leads, plans, develops, implements and evaluates the ongoing regulatory preparedness structure and activities.
• Direct and coordinate organizational compliance with all regulatory requirements.
• Establishes and maintains relationships with leadership, medical staff and stakeholders.
• Directs Quality Improvement initiatives to ensure compliance with standards (national/state/JC, CMS, AHRQ).
• Guides team management on quality improvement concepts and problem-solving tools.
• Collaborates with EMR team to develop disease management protocols and technology strategies.
• Directs, coordinates documents, and accounts for all system-wide Quality Improvement Program activities.
• Develops and leads process improvement programs for monitoring and improving patient care quality.
• Uses quality assessment results to improve care outcomes.
• Coordinates onsite survey processes with regulatory agencies.
• Assists in creating and reporting quality improvement data for internal and external reporting.

Skills

Quality management

Regulatory compliance

Performance improvement

Statistics

Healthcare regulations

Regulatory affairs

Education

Bachelor’s degree in Nursing

MS in Nursing preferred

Tools

Statistical software

Benchmarking databases

Job description

Responsibilities

Director of Quality Management Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease.

Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health (Aurora Pavilion Behavioral Health), emergency medical care (main hospital and ER at Sweetwater), orthopedic surgeries, maternity, rehabilitation services(Hitchcock Rehabilitation Services), imaging, and wound care.

Visit us online at: https://www.aikenregional.com

Director of Quality Management is responsible for the overall coordination and direction of activities associated with the Quality Outcomes Management Department. Responsibilities include continuous hospital preparation and compliance with regulatory agencies; facilitation of the hospital Performance Improvement Program with the goal of positively impacting the quality and efficiency of patient care.

Duties

• Leads, plans, develops, implements and evaluates the ongoing regulatory preparedness structure and activities.
• Direct and coordinate organizational compliance with all regulatory requirements.
• Establishes and maintains effective and responsive relationships with leadership, medical staff, other departments and key internal and external stakeholders.
• Directs the efforts of the Quality Improvement initiatives to ensure overall compliance with all regulatory standards including national, state, NCQA, CMS, AHRQ, and JCAHO requirements.
• Provides guidance and feedback to team management, administrators and department heads on their application of quality improvement principles and concepts and problem-solving tools and techniques.
• Works collaboratively with healthcare providers and the EMR team to develop disease management protocols, develop technological strategies, and support processes to facilities implementation of strategies.
• Directs, coordinates documents, and is ultimately accountable for all system-wide Quality Improvement Program activities.
• Develops, leads, and directs process improvement programs through planned, systematic, and ongoing processes for monitoring, evaluating and improving the quality of care provided.
• Utilized quality assessment results to improve processes that affect patients care outcomes.
• Coordinate onsite survey processes with regulatory agencies; both announced and unannounced.
• Assists the Date Management Specialist in the creation and reporting of quality improvement data for both internal and external reporting purposes.

Benefit Highlights

• Sign On Bonuses for select positions
• Unlimited Employee Referral Bonus Program
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Tuition/Certification Reimbursement after 6 months
• Culture of Excellence – Employee Recognition program
• Challenging and rewarding work environment
• Clinical Nursing Ladder opportunities
• SoFi Student Loan Refinancing program
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune500®corporation, annualrevenuesduring2025were $17.4billion.In 2026,UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, waslisted in Forbes ranking of America’s Largest Public Companies.

Headquarteredin King of Prussia, PA, UHS has approximately101,500employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services locatedin 40U.S.states, Washington, D.C., Puerto Rico and the United Kingdom.For additional information visitwww.uhs.com.

FromFortune, ©2025, 2026FortuneMedia IP Limited. All rights reserved. Used under license.

Alisha Haywood, [e-mail] or 803-641-5643.

Qualifications

Requirements:

Education:

• Bachelor’s degree in Nursing from an accredited educational institution required. MS in Nursing preferred.

Experience:

• 5-8 years of quality of related health care experience required. 10 years preferred.
• Experienced in the use of statistical, security adjustment and benchmarking software and databases.
• Experience with management in Regulatory and Accreditation preparedness preferred.
• Expert knowledge of health and safety management strategies, quality assurance, quality improvement and continuous improvement methodologies and tools.
• Expert working knowledge of systems theory and statistics.
• Expert knowledge of healthcare regulations, guidelines and standards. Knowledge of licensure regulations, Joint Commission on Accreditation of Healthcare Organization and state/federal standards.
• Knowledge of Performance Improvement methodology and Outcomes Management.

License or Registration Requirements:

• Current license to practice as a Registered Nurse in South Carolina.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.