Practice Manager-Otolaryngology-West Penn Hospital

Highmark Health; Pittsburgh (Allegheny County); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

Allegheny Health Network seeks a Practice Manager for Otolaryngology at West Penn Hospital. You will oversee daily operations across multiple clinics, supervise staff, and drive budgets and revenue cycle performance.

You’ll monitor patient satisfaction, ensure regulatory compliance, and collaborate with physicians and leadership to meet organizational goals. Travel between sites is required.

Qualifications

• Bachelor’s degree or relevant experience as determined by the company.
• 3-5 years’ experience in physician practice with 2 years in practice management.
• CPPM certification preferred and travel to multiple practices may be required.

Responsabilités

• Manages day-to-day operations of the physician practice(s), front and back office.
• Supervises staff, hires, trains and conducts performance evaluations.
• Develops the practice budget with leadership and monitors financial metrics.
• Oversees revenue cycle, staffing hours, resources, and expenses.
• Monitors patient satisfaction and addresses variances and complaints.
• Ensures regulatory compliance and collaborates with physicians and leaders.

Connaissances

Staff supervision

Budget development

Revenue cycle management

Regulatory compliance

Patient satisfaction focus

Formation

Bachelor’s degree or relevant experience

CPPM certification

Description du poste

## Practice Manager-Otolaryngology-West Penn HospitalApply: On-site: Pittsburgh PA, 15224, 4815 Liberty Ave: Full time: Posted Today: J290237## **Company :**Allegheny Health Network## **Job Description :**This role will support both Allegheny General Hospital and West Penn Hospital clinic locations. **GENERAL OVERVIEW:**This job manages the daily operations of a complex large/multiple full time locations/physician practices. **ESSENTIAL RESPONSIBILITIES:*** Manages the day to day operations of the physician practice(s), including front and back office functions. (20%)* Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. (20%)* In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. (20%)* Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. (10%)* Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. (10%)* Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. (10%)* Ensures compliance with all regulatory requirements. (10%)* Requires frequent travel to various practice locations. **QUALIFICATIONS: Minimum*** Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree* 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.**Preferred*** Experience managing multiple sites.* CPPM (Certified Physician Practice Manager) certification. ***Disclaimer:** The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.* ***Compliance Requirement**: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.* *As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.*