Practice Manager of Operations

Heartland Dental; Clemmons (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

University Dental Associates (UDA) in North Carolina is seeking an experienced Practice Manager to lead a compassionate team and ensure an outstanding patient experience. You will oversee daily operations, manage staff, and balance patient care with financial performance.

The role emphasizes relationship building, data-driven decision making, and continuous improvement to support growth and a welcoming practice culture.

Qualifications

• Completion of a College Degree.
• Minimum of two years management experience.
• Proficiency with computer software.
• Knowledge of basic financial concepts, including P&L review.
• Ability to analyze expenses, drive revenue and support business needs.
• Excellent customer/patient service and strong organizational habits.

Responsibilities

• Lead a team of professionals to deliver WOW patient experiences.
• Manage daily operations of the practice to run efficiently.
• Focus on patient care from a global perspective and drive growth.
• Develop the team and build on successes year over year.

Skills

Leadership

Relationship building

Customer service

Organizational skills

Financial awareness

Education

College degree

Job description

Who is UDA? University Dental Associates, better known as "UDA", is the answer to the question we all ask ourselves from time to time... "Where do I belong?". We are a practice that values positive energy, relationship building, and a true patient care focus. All the hard work that goes into these efforts daily is expertly balanced with an atmosphere of respect, team engagement, and motivation thanks to our dynamic team! If you have been searching for a career that will truly provide you a sense of success and satisfaction, look no further because UDA is most certainly Where You Belong!

What Does it Mean to be a Practice Manager at UDA? It means being the best that you can be every day and striving to better the next. It means leading a team of highly trained and caring individuals to their highest potential while celebrating the small steps along the way. A UDA Practice Manager has a strong sense of responsibility but knows how to balance that by building meaningful relationships. You get to set the stage for a "WOW" patient experience while also managing an office that runs efficiently. Your focus is going to be on patient care from a global perspective. We know that excellent patient care drives patient growth which then drives the overall growth of the business. You will think creatively and critically to solve challenges, develop your team, and build upon successes year over year.

When Can You Join? We have an immediate full-time opening!

What Skills and Experience Does a Successful UDA Practice Manager Have?

• Completion of a College Degree
• Minimum of two years management experience
• Proficiency with computer software
• Ability to demonstrate working knowledge of basic financial concepts, including P&L review
• Knowledge of how to analyze expense controls, drive revenue, and support the needs of the business
• Exceptional customer/patient service skills
• Strong organizational habits

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

UDA is Ready to Welcome You to the Team!