Practice Manager of Operations

Heartland Dental; Braselton (GA); On-site; USD 80,000 - 120,000; Full time

Job summary

Heartland Dental, a leader in dental support services, is seeking a Practice Manager of Operations to enhance team performance and ensure exceptional patient care. This role involves strategic planning, team leadership, and collaboration with dental professionals to achieve operational goals. Candidates should possess relevant leadership experience and dental knowledge to thrive in a dynamic environment.

Benefits

Health insurance

Retirement savings plans

Paid time off (PTO)

Continuing education opportunities

Access to a network of mentors

Qualifications

• Dental Experience required.
• 3-5 years leadership experience preferred in relevant fields.
• Experience in a customer-centric environment.

Responsibilities

• Ensure the team provides optimum patient care through training and support.
• Collaborate with the Doctor to develop financial goals.
• Onboard new team members and support their training needs.

Skills

Leadership

Communication

Conflict Resolution

Problem Solving

Education

Associate’s or Bachelor's degree

Tools

Dentrix

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Dental Care of Braselton is looking for a Practice Manager of Operations to join our team!

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

As a Practice Manager of Operations, you’ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!

More About The Role

• Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership
• Bell Leadership Training every 18-24 months
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
• Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
• Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
• Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
• Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
• Understand the benefits and metrics of DMP and help Doctor to monitor progress
• Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
• Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
• Successfully onboard new team members through partnerships with recruiting and support office
• Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles
  
  

What You’ll Gain

• Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)
• Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors
• Access to an expansive network of mentors and networking opportunities
• Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care
  
  

Minimum Qualifications

• Dental Experience
• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)
• Experience working in a fast-paced and customer-centric environment
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentially and team ethics
  
  

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
  
  

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
  
  

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wellness and Fitness Services and Hospitals and Health Care

Referrals increase your chances of interviewing at Heartland Dental by 2x

Get notified about new Operations Manager jobs in Braselton, GA.

Regional Operation Manager-(Lawrenceville-GA)

Duluth, GA $104,100.00-$173,500.00 17 hours ago

Distribution Center Senior Operations Manager

Housing Operations Manager - Rock Eagle 4-H Center

Gainesville, GA $90,000.00-$100,000.00 4 days ago

Commerce, GA $74,000.00-$82,000.00 2 weeks ago

(USA) Operations Manager - Floor (grocery)

Monroe, GA $84,000.00-$126,000.00 5 days ago

Director-Supply Chain Clinical & Support Operations

Assistant Center Manager - Flowery Branch, GA

Assistant Center Manager - Flowery Branch, GA

(USA) General Manager (Grocery - Full & MDC)

Monroe, GA $180,000.00-$270,000.00 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.