Practice Manager, Inpatient Hospitalist

Allegheny Clinic; Coal Valley (PA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Allegheny Health Network seeks a Hospitalist Operations Manager to lead the daily operations of physician practices across multiple locations. This role requires coordinating front and back office functions, travel between sites, and occasional work from home.

The candidate will supervise staff, develop the practice budget, monitor revenue metrics, and ensure HIPAA compliance while delivering high patient satisfaction and collaborating with physicians and leadership.

Qualifications

• Minimum 3–5 years’ experience in a physician practice setting with 2 years in practice management.
• Preferred CPPM certification.

Responsibilities

• Oversee day-to-day operations of physician practices including front and back office functions.
• Hire, supervise and evaluate staff; conduct performance reviews.
• Develop and monitor the practice budget and revenue cycle metrics.
• Monitor patient satisfaction and address complaints.
• Collaborate with physicians and leadership to achieve organizational goals.
• Ensure compliance with HIPAA and other regulatory requirements.
• Travel frequently between locations; occasional work from home as needed.

Skills

Staff supervision

Budget management

Regulatory compliance

Travel coordination

Microsoft Office

Education

Bachelor's degree or equivalent experience

CPPM certification

Tools

Microsoft Office Suite

Job description

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW:

This job manages the daily operations of a complex large/multiple full time locations/physician practices this is specific to Inpatient Hospitalists. Travel required between locations, home office will be Jefferson Hospital. Must be proficient in Microsoft Office Programs. Will have flexibility with WFH occasionally.

ESSENTIAL RESPONSIBILITIES:

• Manages the day to day operations of the physician practice(s), including front and back office functions. (20%)
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. (20%)
• In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. (20%)
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. (10%)
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. (10%)
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. (10%)
• Ensures compliance with all regulatory requirements. (10%)
• Requires frequent travel to various practice locations.

QUALIFICATIONS:

• Minimum Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.
• Preferred Experience managing multiple sites.
• CPPM (Certified Physician Practice Manager) certification.

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement:

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network.

Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.