Practice Manager I

AdventHealth; Village of Lake Placid (NY); On-site; USD 53,000 - 99,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Lake Placid, FL seeks an experienced practice operations leader to oversee multiple physician offices, ensuring high-quality patient care. You will coordinate start-up activities for new and existing practices, supervise staff, and manage budgets while maintaining compliance with policies.

The role requires supervisory experience in a hospital or medical practice, familiarity with revenue cycle and physician coding, and strong organizational skills to improve workflows and

Qualifications

• Knowledge of medical terminology.
• Knowledge of front office tasks and systems.
• Knowledge of department policies and procedures.
• Skilled in customer service.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage multiple tasks and deadlines.
• Experience with population health management strategies.
• Supervisory experience in hospital or medical practice setting.
• Electronic Health Record (EHR) superuser.
• Knowledge of physician coding and billing.

Responsibilities

• Oversees start-up of new physician practices and credentialing activities.
• Coordinates hiring, evaluations, and staff coaching per policy.
• Provides orientation for new employees and ensures policy compliance.
• Manages operating budgets and productivity standards for departments.
• Reviews policies to ensure regulatory compliance and quality care.

Skills

Knowledge of medical terminology

Front office tasks

Customer service

Interpersonal communication

Microsoft Office

EHR superuser

Population health management

Revenue cycle management

Coding and billing knowledge

Staff supervision

Education

Bachelor's degree

Job description

Benefits and Perks

All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 201 Us Hwy 27 S City: Lake Placid State: Florida Postal Code: 33852

Job Description

Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere. Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities. Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations. Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy. Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance. Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff. Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments. Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage. Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations. Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care. Proactively evaluates the effectiveness of programs and processes affecting teamwork. Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing. Performs other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of medical technology and terminology [Required] Knowledge of front office tasks and systems [Required] Knowledge of organization policies and procedures [Required] Skilled in customer service [Required] Skilled in interpersonal, oral, and written communication [Required] Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required] Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required] Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required] Ability to develop and implement strategic planning and management [Required] Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required] Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required] Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required] Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required] Management of multiple practices and effective revenue cycle management [Required] Limited proficiency in data analytics [Required] Electronic Health Record (EHR) superuser [Required] Ability to have or gain knowledge of population health management strategies [Required] Supervisory experience in a hospital or medical practice setting [Required] Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education

Bachelor's [Required]

Work Experience

2+ years of supervisory experience in a physician practice [Preferred] Billing and coding experience in a physician practice [Preferred] Patient care experience in a physician practice [Preferred]

Additional Information

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree AND no experience OR Associates degree AND 2+ years of experience OR High School Grad or Equivalent AND 4+ years of experience.

Licenses and Certifications

Basic Life Support - CPR Cert (BLS) [Required] Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$53,289.60 - $99,112.00

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Mission Statement

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.