Practice Manager - DHI

careers-bayfronthealth; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Orlando Health Digestive Health Institute in Tampa, FL is seeking a Practice Manager - ENT to oversee ambulatory/physician office operations across multiple sites, driving cost-effective, high-quality patient care. The role requires collaboration with physicians and leadership to optimize workflows and ensure smooth daily operations.

The Practice Manager will lead staff, manage budgets and reimbursement processes, monitor performance metrics, and support growth initiatives while maintaining

Qualifications

• Associate’s degree in healthcare, business or related field; or two years of directly related work experience may substitute for the degree.
• Three years of experience in a lead role.

Responsibilities

• Oversees ambulatory/physician office operations across multiple sites.
• Establishes and maintains relationships with physicians, staff, payers and patients.
• Organizes work, meets deadlines, delegates assignments and achieves goals.
• Develops growth strategies with physicians and leadership teams.
• Keeps leadership informed of issues impacting patients, physicians and staff.
• Provides direction to office staff and monitors performance.
• Participates in budget development and monthly variance reporting.
• Facilitates reimbursement analyses and monitors billing processes.
• Supports quality improvement activities and regulatory compliance.

Skills

Leadership

Budgeting

Operations management

Staff supervision

Communication

Education

Associate degree in healthcare or business

Job description

Position Summary

Orlando Health Digestive Health Institute

Job Title: Practice Manager - ENT

Status: Full Time -Monday - Friday 8:00AM to 5:00PM

Department: GI

Location: Tampa, FL

Job Summary: The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.

Why is Orlando Health your best place to work?

• Education & Career Growth– Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness– Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement– Up to 5% employer match on retirement contributions.
• Work-Life Balance– Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support– Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Responsibilities

Essential Functions

• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development.
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in Quality Improvement activities as assigned.
• Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers.
• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting.
• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.

Qualifications

Education/Training

Associate’s degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section).

Licensure/Certification

None.

Experience

Three (3) years of experience in a lead role