Practice Manager/Assistant Manager

SOUTH FLORIDA NEUROSURGERY; West Palm Beach (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

SOUTH FLORIDA NEUROSURGERY is seeking a Practice Manager/Assistant Manager to lead the on-site administrative and operational functions of the neurosurgery practice in West Palm Beach, Florida. You will oversee front office workflows, scheduling, registration, and checkout, while supervising non-clinical staff and coordinating staff schedules.

You’ll support revenue cycle activities, policy adherence, regulatory compliance, KPI monitoring, vendor relations, budgeting, and expense control.

Qualifications

• Experience in medical practice management or healthcare administration.
• Knowledge of patient scheduling, registration, and front office processes.
• Familiarity with medical billing and revenue cycle activities such as insurance verification, prior authorizations, claims follow-up, and collections.
• Proficiency with EHR and practice management systems, as well as MS Office.
• Strong organizational, time management, and problem-solving skills.
• Effective interpersonal and communication skills for interacting with patients, staff, physicians, and external partners.
• Commitment to patient confidentiality, regulatory compliance (e.g., HIPAA), and adherence to healthcare quality standards.
• Prior experience in a surgical or specialty practice, particularly neurosurgery or related fields, is preferred.
• Associate's or Bachelor's degree in healthcare administration, business, or a related field is preferred; equivalent experience will be considered.

Responsibilities

• Oversee day-to-day administrative and operational activities of the neurosurgery practice.
• Manage front office workflows, patient scheduling, registration, and checkout processes.
• Supervise non-clinical staff and coordinate work schedules.
• Support revenue cycle activities in collaboration with billing teams.
• Maintain practice policies and procedures and ensure regulatory compliance.
• Monitor KPIs and manage vendor relationships.
• Assist with budgeting and expense control in partnership with leadership.
• Collaborate with physicians and clinical leaders to improve patient experience and streamline operations.

Skills

Healthcare administration

Staff supervision

Workflow optimization

Patient scheduling

Medical billing

EHR systems

Time management

Communication skills

HIPAA compliance

Neurosurgery experience

Education degree preferred

Education

Associate's degree

Bachelor's degree

Tools

EHR systems

Practice management software

MS Office

Job description

Company Description

SOUTH FLORIDA NEUROSURGERY is a hospital and health care practice located at 5503 S Congress Ave in Atlantis, Florida. The practice focuses on providing specialized neurosurgical care to patients in the South Florida region. Team members collaborate closely with physicians, clinical staff, and hospital partners to support high-quality, compassionate care. The environment is fast-paced and patient-centered, with an emphasis on professionalism, accuracy, and service. Applicants can expect to join a close-knit team committed to operational excellence and positive patient outcomes.

Role Description

The Practice Manager/Assistant Manager is a full-time, on-site role based in West Palm Beach, FL, responsible for overseeing day-to-day administrative and operational activities of the neurosurgery practice. This role manages front office workflows, patient scheduling, registration, and check-out processes to ensure efficient and courteous service. The position involves supervising non-clinical staff, coordinating work schedules, monitoring performance, and supporting training and development. The Practice Manager/Assistant Manager helps manage revenue cycle functions such as insurance verification, prior authorizations, billing follow-up, and collections in collaboration with billing teams. Additional responsibilities include maintaining practice policies and procedures, overseeing compliance with healthcare regulations, monitoring key performance indicators, managing vendor relationships, and assisting with budgeting and expense control. The role works closely with physicians and clinical leaders to support strategic initiatives, improve patient experience, and streamline practice operations.

Qualifications

• Experience in medical practice management or healthcare administration, with skills in staff supervision, workflow optimization, and daily operations oversight.
• Knowledge of patient scheduling, registration, and front office processes, including managing appointment templates and coordinating referrals.
• Familiarity with medical billing and revenue cycle activities such as insurance verification, prior authorization, claims follow-up, and collections.
• Proficiency with electronic health records (EHR) and practice management systems, as well as basic office software (e.g., MS Office).
• Strong organizational, time management, and problem-solving skills, with the ability to prioritize multiple tasks in a fast-paced environment.
• Effective interpersonal and communication skills for interacting with patients, staff, physicians, and external partners in a professional manner.
• Commitment to patient confidentiality, regulatory compliance (e.g., HIPAA), and adherence to healthcare quality standards.
• Prior experience in a surgical or specialty practice, particularly neurosurgery or related fields, is preferred.
• Associate's or Bachelor's degree in healthcare administration, business, or a related field is preferred; equivalent experience will be considered.
• Ability to work on-site full time in West Palm Beach, FL, and to