Practice Manager / Administrator - Geriatric Primary Care

CHS Recruiting; Greensboro (NC); On-site; USD 130,000 - 145,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Many More Benefits Available

Full Package Negotiable

Job summary

CHS Recruiting is seeking a Medical Practice Director of House Calls in Greensboro, NC. This full-time role leads daily operations of home-based primary care and palliative care teams, ensuring high-quality patient care and compliant, efficient services.

You will recruit, train, and supervise staff, manage budgets, implement policies, and drive continuous improvement in care delivery. A Bachelor's degree and 3+ years of healthcare management are required; AthenaCare EHR experience is a plus.

Qualifications

• Bachelor’s degree in healthcare administration, business, or related field.
• 3+ years healthcare management experience.
• Strong knowledge of healthcare regulations and quality assurance.
• Experience in primary care delivery management; chronic or palliative care preferred.

Responsibilities

• Oversee daily operations of home-based primary and palliative care services.
• Supervise care coordinators, schedulers, operations managers, and clinical staff.
• Develop and manage the budget, ensuring financial sustainability and growth.
• Implement policies, procedures, and protocols to optimize efficiency.
• Drive quality improvement initiatives and ensure best practices.
• Ensure compliant and timely billing practices.
• Collaborate with VP Care Continuum & Medical Services and CFO on performance.

Skills

Healthcare management

Regulatory compliance

Quality assurance

Budgeting

Staff leadership

Education

Bachelor’s Degree

Tools

AthenaCare EHR

Job description

OPEN POSITION:

Medical Practice Manager - Primary Care House Calls

SCHEDULE:

• Full-Time
• 40 Hours per Week
• Monday to Friday
• Some Flexibility Offered

COMPENSATION:

• $130,000 to $145,000+ Base Salary, dependent on experience
• Paid Time Off
• Health / Dental / Vision Insurance
• Disability / Life Insurance
• Many More Benefits Available
• Full Package Negotiable

LOCATION:

Greensboro, North Carolina

COMPANY PROFILE:

This compassionate non-profit healthcare organization is dedicated to delivering convenient, high-quality care to patients in a variety of settings, including long-term care facilities and private homes. They currently boast a team of 12 physicians, nurse practitioners, and physician assistants who, along with nursing, clinical, and administrative team members, ensure that patients receive the best medical care possible while working diligently to remove access barriers.

POSITION DESCRIPTION:

The Medical Practice Director of House Calls is responsible for overseeing the daily operations, management, and coordination of home-based primary care and palliative care. This includes:

• provision of chronic care management
• provision of community health improvement
• delivery of high-quality patient care
• compliance with regulations
• efficient program management
• continuous service improvement
• compliant and timely billing practices
• value-driven care

The Director supports and supervises an interdisciplinary team of care coordinators, schedulers, operations managers, medical assistants, and community support staff. This includes the daily operations of scheduling, patient flow, productivity, and resource allocation.

The role reports to the Vice President of Care Continuum & Medical Services and works in collaboration with the Chief Financial Officer to monitor financial performance.

The core duties of the role include, but are not limited to:

• develop and implement policies, procedures, and protocols to optimize efficiency
• recruit, hire, train, and supervise administrative and clinical staff
• develop and manage the budget, ensuring financial sustainability and growth
• assist with improvement plans, managing finances, performance metrics, etc.
• participate in strategic planning and growth programs
• implement quality assurance programs to monitor / improve care and service delivery
• lead quality improvement initiatives and ensure best practices are followed
• address and resolve patient concerns and complaints promptly
• oversee staff education and professional development

The practice uses the AthenaCare EHR.

REQUIREMENTS:

• Bachelor’s Degree, relevant field (healthcare administration, business, etc.)
• 3+ years healthcare management experience
• strong background in healthcare regulations, quality assurance, etc.
• expertise in primary care delivery management
• experience in chronic or palliative care preferred, not required