Practice Manager (4258)

Waco Family Medicine; Waco (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Waco Family Medicine invites applications for a Clinic Practice Manager to oversee daily operations of 1–2 clinics in the Waco area. The role focuses on administrative leadership, staff supervision, and ensuring efficient service delivery while maintaining compliance with relevant regulations.

The ideal candidate has 3–5 years of healthcare practice management experience (2+ in leadership), strong communication and organizational skills, and proficiency with EPIC and practice management tools.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree or higher in healthcare admin, business management, or related field preferred.
• 3–5 years of healthcare practice management experience, with at least 2 years in leadership.

Responsibilities

• Oversee day-to-day operations of 1–2 clinics, including scheduling and staffing.
• Monitor clinic performance and implement improvement strategies.
• Ensure compliance with OSHA, CMS and other regulations.

Skills

Leadership

Team management

Communication

Problem solving

Organization

Education

High School Diploma or equivalent

Associate's degree or higher in healthcare administration or related field

Tools

EPIC

Practice management software

Microsoft Office

Job description

Job DetailsLevel: ManagementJob Location: MacArthur (Pediatrics) - Waco, TX 76708Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalKey Responsibilities and Duties:

1. Clinic Operations Management:

• Ensure the efficient day-to-day operation of the clinics, including overseeing scheduling, staffing, and workflows.
• Ensure that clinics meet financial and operational KPI's
• Collaborate with clinical leadership to monitor clinic performance and implement strategies for continuous improvement.
• Assist with coordinating and managing medical equipment, ensuring timely maintenance, and ensuring that equipment meets regulatory standards.
• Oversee the ordering of medical supplies and ensure adequate inventory management.
• Ensure compliance with federal, state, and clinic-specific regulations (OSHA, CMS, etc.).

2. Administrative and Team Management:

• Supervise and provide leadership to clinic staff, including assisting with recruitment, training and development, performance evaluations, and corrective action when necessary.
• Maintain accurate employee records, including timecards and time-off approvals/denials.
• Ensure adherence to clinic policies and procedures and foster a collaborative and supportive team environment.
• Conduct regular staff meetings, including staff development and training presentations.

3. Quality Assurance and Compliance:

• Ensure that all clinics meet compliance standards, with a focus on patient care, safety, and regulatory requirements.
• Actively participate in leadership and committee meetings, contributing to decisions that impact clinic operations.

4. Technology and Data Management:

• Monitor and manage clinic-specific data systems including Paycom, EPIC, MyChart, and other clinical software applications.
• Maintain up-to-date knowledge of medical technologies and software to improve clinic operations and patient care.

5. Travel and Flexibility:

• May require occasional travel between clinic locations and to off-site meetings.
• Ability to adjust work hours, including occasional evening or weekend shifts, to meet operational needs.

Physical and Mental Requirements:

• Ability to perform administrative tasks in an office environment, including prolonged use of a computer and telephone.
• Occasional physical activity, including walking, bending, standing, and light lifting (up to 50 lbs.).
• Ability to respond to medical emergencies, including lifting and assisting patients as needed.
• Comfortable working in fast-paced, sometimes noisy, and high-pressure environments.
• Occasional local travel between clinic sites, requiring a valid driver's license and insurance.

This position provides the opportunity to manage and enhance the operations of a healthcare clinic while ensuring a collaborative environment that delivers quality patient care. The Clinic Practice Manager will play an integral role in the success of WFM's mission and the overall goals of the organization.

Note: Other duties may be assigned as needed by the clinic leadership team.

QualificationsLocation: Clinic Site

Reports to: Director of Clinical Services and/or Director of Business Services

Position Type: Exempt

Job Summary:

The Practice Manager is responsible for overseeing the daily operations of 1-2 healthcare clinics within Waco Family Medicine. This role focuses on administrative and managerial duties, ensuring the clinics run efficiently, provide high-quality service, and comply with relevant regulations. The Practice Manager will collaborate with the clinic leadership team to manage staff, improve processes, and achieve operational goals.

Qualifications:

• Education and Experience:
  • High School Diploma or equivalent required
  • Associate's degree or higher from an accredited institution (preferred in healthcare administration, business management, or related field).
  • 3-5 years of relevant experience in healthcare practice management, with at least 2 years in a leadership role.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent organizational, communication, and problem-solving skills.
  • Proficiency with electronic health record systems (e.g., EPIC) and other healthcare technologies.
  • Knowledge of healthcare regulations, including OSHA and CMS standards.
  • Ability to handle complex administrative tasks efficiently.
  • Proficiency in practice management software and office tools (e.g. Microsoft Office, scheduling systems)