Practice Manager

Theraplayspot; Wichita (KS); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with matching

Direct Primary Care membership

Competitive compensation package

Free mental health counseling

Team events and celebrations

Job summary

A pediatric therapy practice in Wichita seeks a Practice Manager to lead the team, manage insurance processes, and ensure smooth operations. The ideal candidate will have extensive medical office experience, particularly in managing teams and navigating insurance claims. This role offers competitive compensation, up to 5 weeks PTO, and various health benefits. Join us in creating a positive environment for children and families.

Qualifications

• 3+ years of medical office experience managing teams.
• 5+ years in medical insurance handling claims and payments.
• Strong proficiency in Microsoft Office applications.

Responsibilities

• Lead the practice team and support staff.
• Manage billing and insurance claim issues.
• Handle HR and onboarding processes.
• Ensure smooth operations and communication.

Skills

Medical office management

Medical insurance expertise

EOBs analysis

Microsoft Office proficiency

Mindful communication

Organizational skills

Professional demeanor

Detail-oriented

Education

High school diploma

Associate’s degree preferred

Job description

Overview

Practice Manager - TheraPlay Spot

About Us

We\'re an award-winning pediatric outpatient therapy practice in Wichita\'s Delano district, where excellent care meets playful environments. Our OT, PT, and speech therapists help children succeed where they\'ve previously struggled and yes, we have an office dog named Heidi who\'s perpetually hungry and excellent at moral support.

Responsibilities

What You\'ll Actually Do

• Lead the team: Be the right arm of the Practice Owner, support and guide the billing coordinator, supervise and back the front office staff, and collaborate with the leadership team
• Be the insurance whisperer: Tackle next-level claim and billing issues, analyze payment trends, and negotiate with providers
• Keep everything running: Manage communications, implement policies, coordinate meetings, and handle complex parent questions and concerns
• Handle the people stuff: Onboarding, HR support, conflict resolution with empathy and professionalism
• Solve problems: Anticipate consequences and make logical decisions, turn billing conflicts into happy families and payment solutions, always look for the win-win-win (that is, for our team member, the parent/client, and the company)

What We Really Need

• Medical office experience with managing teams [3+ years]
• Medical insurance experience (claims, payments, authorizations, appeals) [5+ years]
• Excellence at analyzing EOBs and spotting errors
• Microsoft Office proficiency (Word, Excel, Outlook, OneNote, Tasks)
• Mindful communication and outstanding organizational skills
• Team player who thrives in dynamic healthcare environments
• Professional demeanor with positive attitude
• Confidential, detail-oriented, self-accountable
• High school diploma (Associate\'s degree preferred)

Bonus Points For

• Insurance credentialing and rate negotiation experience
• Comfort with collections
• Great sense of humor
• Willingness to share doggy snacks with Heidi

What\u2019s In It for You

Compensation & Time Off

• Competitive compensation package
• Up to 5 weeks PTO (starts at 2 weeks, increases yearly)

Health & Wellness

• Direct Primary Care membership (unlimited visits, no co-pays!)
• Up to 90% prescription discounts delivered to your door
• Supplemental insurance with company matching
• Free mental health counseling/business coaching
• Legal and financial expert consultations

Culture & Perks

• 401(k) with matching
• Team social events and company swag
• Birthday and workiversary celebrations
• Bonus opportunities based on performance
• Business casual dress code, lighthearted banter while being productive
• Themed weeks for the team and families (work in pajamas!)

Location & Hours

423 N McLean Blvd, Wichita, KS 67203 (Delano district) Monday-Friday, 9 AM - 6 PM (some flexibility available) Primarily in-office with occasional remote work after training

Ready to Join Our Team?

Send your resume and letter of intent to [e-mail] with "Practice Manager Application" in the subject line. Tell us why you want to help kids succeed while keeping our practice thriving!

We\'re an equal opportunity employer who values workplace diversity.