Practice Manager

hrhs; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with $.50/$1.00 up to 6% Employer

Medical, Dental, and Vision coverage

Employee assistance program

Job summary

Hutchinson Regional Healthcare System seeks a Practice Manager to supervise outpatient hospital clinics, oversee operations, finances and patient care coordination. You will manage staffing, billing oversight, and implement policies that align with regulatory standards while supporting high-quality patient services.

The role emphasizes leadership, financial oversight, and process improvement to enhance clinic performance and patient satisfaction across Reno County communities.

Qualifications

• The minimum knowledge and skills include effective communication with patients and staff.
• Strong interpersonal and communication skills with physicians, professionals and patients.
• Excellent analytical and problem‑solving abilities.
• Good leadership, motivation, training and goal setting.
• Financial and accounting skills.
• Strong organization and time management.

Responsibilities

• Serve as a liaison between practice physicians and office staff and other clinical/administrative areas.
• Develop growth strategies and business plans with physicians and leadership.
• Support financial, budget and business goals.
• Ensure adequate staffing to meet practice demands.
• Monitor billing and collection functions.
• Oversee daily operations including services, policies, staff development and patient flow.
• Manage staff relations, performance and conflict resolution.
• Schedule and oversee day-to-day operations.
• Coordinate patient care services and ensure quality with clinicians and staff.
• Implement workplace procedures and ensure regulatory compliance.
• Recruit, train, and monitor administrative staff.

Skills

Effective communication

Interpersonal skills

Analytical skills

Leadership

Financial skills

Organization

Medical terminology

Healthcare finance

Computer literacy

Job description

A brief summary of what's ahead

Location: Hutchinson Regional Medical Center

Full Time Equivalent (FTE): 1

Job position summary:

The Practice Manager is responsible for providing overall supervision and coordination of outpatient medical practice service activities and programs for hospital-owned clinics. Responsibilities include but are not limited to operations, financial reporting, insurance oversight, A / R oversight, personnel management, and oversight of practice management. Hutchinson Regional provides medical services to benefit Reno County and the surrounding areas to ensure patients receive top-tier quality health care.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The benefits have never been more rewarding. Here are a few things we offer:

• Paid Parental Leave
• Tuition reimbursement
• Paid time off
• Holiday premium pay
• Shift and weekend differential pay
• 401k with $.50/$1.00 up to 6% Employer Match
• Medical, Dental, and Vision coverage
• Employee assistance program

Here is a look at the full job description:

Practice Manager ESSENTIAL FUNCTIONS:

• Serve as a liaison between practice physicians and office staff between the practice and other clinical and administrative areas.
• Develop growth strategies and business plans in cooperation with practice physicians and leadership.
• Support financial, budget and business goals.
• Ensure adequate staffing is in place to meet the demands of the practice.
• Monitor the billing and collection functions.
• Oversee daily operations of practice including but not limited to services, site policies, staff development, and patient flow.
• Manage staff relations including performance management, staff satisfaction and conflict management.
• Perform and oversee scheduling and day to day operations
• Assess quality of and coordinate patient care services with patients, staff, providers, and other necessary team members.
• Establish and implement effective workplace procedures
• Ensure policies and best practices are up to industry standards and government regulations
• Hire, train and monitor administrative stuff
• Supervise daily practice operations such as billing, debt collections, security and occupational health and safety
• Coordinate regular staff meetings and performance reviews
• Ensure success of the practice and the physicians through marketing strategies and ROI reporting
• Interview, hire and train new staff in accordance with HR guidelines
• Review productivity and make staffing adjustments as needed
• Monitor and approve time cards and track staff licensure requirements
• Review volumes, productivity, MU, RVU and expense reports
• Monitor patient scheduling, referrals and satisfaction
• Assist in the recruitment of new patients
• Interact with patients and gain feedback about the practice
• Address patient complaints in a caring and timely manner

MINIMUM KNOWLEDGE AND SKILLS REQUIRED :

• Must possess effective communication skills to effectively work with patients and staff
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
• Excellent analytical and problem-solving skills
• Good leadership, motivation, training and goal-setting skills
• Financial and accounting skills
• Organization and time management skills

PREFERRED KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge of basic Medical terminology
• In-depth knowledge of health care finance best practices and standards
• Computer literacy and knowledge of relevant health care and administrative software

REQUIRED BEHAVIORAL SKILLS :

• Integrity: A personal presence which is characterized by a sense of honesty and the willingness to do the right thing. The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.
• Compassion: A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact. Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability: Demonstrated track record of ownership of situations, projects and issues. Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect: Demonstrated ability to collaborate with a diverse population. Treat all internal and external customers with a positive, proactive service orientation.
• Excellence : Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making. Proven ability to think strategically but also must be able to lead day-to-day tactical processes. Demonstrated ability to manage and provide coaching and leadership on complex projects. Must be able t