Practice Manager

Talentify; Town of Charlton (NY); On-site; USD 76,000 - 90,000; Full time

Job summary

Charlton Family Medicine, part of Community Care Physicians, seeks a full-time Practice Manager to lead day-to-day office operations in a 40-hour weekly schedule, Monday through Friday. The role requires strong healthcare operations experience and excellent customer service, with a focus on value-based care initiatives.

The successful candidate will oversee payroll, scheduling in EMR, credentialing, billing accuracy, and staff development while maintaining patient confidentiality in a fast-paced

Qualifications

• Bachelor's degree in health or business administration preferred.
• Clinical management experience as an RN or LPN strongly preferred.
• BSN with NYS RN license preferred.
• Five years of medical office experience including supervisor/management.

Responsibilities

• Oversee day-to-day office operations including patient registration, telephone triage, appointments, referrals, ordering of supplies, invoices, and equipment maintenance.
• Manage value-based care efforts (NCQA PCMH, EPC) to facilitate practice transformation.
• Coordinate training and staff development.
• Organize reports on productivity of administrative staff and providers.
• Analyze data on patient outcomes, QA, goals, and performance issues.
• Prepare payroll accurately and timely per Community Care procedures.
• Prepare software templates and assist with EMR provider schedules.
• Maintain patient confidentiality and privacy of medical information.
• Coordinate credentialing with Site Medical Manager and HR.
• Resolve demographic and billing errors with administration and lab staff.
• Ensure accurate coding and charge entry.

Skills

Effective communication

Interpersonal skills

Medical billing

Education

Bachelor's degree in health or business administration

BSN from an accredited nursing school

NYS RN license

Job description

Description

Charlton Family Medicine is hiring a full-time Practice Manager to join their team!

This is a 40 hour work week, Monday-Friday. Hours may vary to support business needs of the practice.

The ideal candidate will have prior experience working in healthcare with strong customer service skills and a keen business sense.

Some responsibilities include:

• Oversee all aspects of day-to-day office operations including the coordination of all office tasks and duties, patient registration, telephone reception and triage, appointments, referrals, ordering of supplies, review of purchase orders and invoices, review of packing slips and forwarding of packing slips to purchasing clerk, reviewing all invoices and forwarding to accounting department for payment, and maintenance and ordering of all equipment, furnishings and instruments.
• Manage primary care practice value-based care efforts such as NCQA PCMH, EPC, and others to facilitate practice transformation.
• Coordinate, schedule, implement and make recommendations regarding training and staff development.
• Organize, improve and provide reports on the productivity of the administrative staff and providers.
• Compile and analyze data on patient outcomes, QA, goal achievement, work studies and performance issues.
• Prepare payroll accurately and in a timely fashion, in accordance with established Community Care procedures.
• Prepare software templates and assist with creating schedules for all providers in EMR.
• Create and ensure a working environment that protects patient confidentiality and the privacy of medical information.
• Work with Site Medical Manager and Human Resources regarding employee relation issues, recruitment, benefits, corrective action and terminations, according to established Community Care procedures.
• Work closely with administration staff by providing information necessary for credentialing all practitioners at the Site.
• Work closely with administration and laboratory staff to help resolve demographic and/or billing errors.
• Work with practitioners and administration staff to ensure accurate, compliant coding and charge entry.

Compensation: $76,000 - $90,000 annually

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Qualifications

Qualifications include:

• Bachelor's degree in health or business administration preferred.
• Clinical management experience as an RN or LPN is strongly preferred.
• BSN from an accredited school of nursing preferred, with valid NYS RN license.
• Five years of medical office experience including three years in a supervisor/management capacity, in the healthcare industry preferred.
• Effective communication skills in answering patient inquiries, whether by telephone or in person; while maintaining high standards for patient service.
• Maintain a high level of confidentiality, discretion, professionalism and work well independently.
• Solid interpersonal skills to establish/maintain cooperative and productive relationships while providing quality service.
• Strong knowledge of medical billing and computer systems and applications.
• Ability to work cohesively and inter-departmentally building positive working relationships.