Practice Manager

AESTHETX; Menlo Park (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Join AESTHETX as a Practice Manager in Menlo Park to lead daily operations, ensure exceptional customer service, and empower a high-performing team. We seek a passionate leader in the luxury aesthetic space, committed to growth and wellbeing while delivering exceptional patient experiences.

Benefits

Paid time off

401K with Employer Match

100% paid Medical, Dental, and Vision for employees

Flexible Spending Accounts

Life Insurance

Short & Long-term Disability

Discounted Beauty Products

Complimentary Aesthetic Treatments for Employees

Free Gourmet Coffee

Frequent Catered Lunches

Qualifications

• 5+ years of relevant experience, preferably in retail, hospitality, or spa industry.
• 2+ years of experience in managing teams to achieve high performance.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Manage all aspects of clinic operations, including sales, customer service, and employee management.
• Recruit, retain, and develop a high-performing and diverse team.
• Oversee client feedback and improve systems for efficiency and service level.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Problem Solving

Education

High School diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

AESTHETX is luxury plastic surgery and dermatology practice that serves some of the most well-known Bay Area clientele from Silicon Valley to Marin. Our highly trained experts are the best in the industry—renowned for skilled personalized service delivering safe, effective, medically-proven treatments and optimal results. AESTHETX is here to ensure patients achieve a natural result focused on skin health and healthy aging, not just the aesthetic.

We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we’re always innovating—bringing state-of-the-art equipment and services to our clinics.

We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (32+ hours/week) we offer Medical, Vision, and Dental insurance.

Position Overview:

The Practice Manager is responsible for strategically positioning the business for consistent growth by ensuring daily operations are smooth and effective and empowering employees while making certain the clinic is delivering the highest level of service to clients. This position will be for our new location in Menlo Park, CA.

What You’ll Do:

• Manage all aspects of clinic operations, including sales, customer service, employee management, staffing/scheduling, and administrative responsibilities so that they are in accordance with our standards, policies, and procedures

• Meet and exceed monthly revenue goals set by the General Manager and Executive Leadership Team

• Monitor clinic goals including but not limited to revenue, margins, practitioner sales, discounts, budgets, and new/return clients

• Recruit, retain and develop a high-performing and diverse team

• Support staff growth through 1:1 touch bases and training

• Demonstrate clinic leadership by actively being on the floor and developing employee techniques so they can build client loyalty and brand awareness through superior customer service, resulting in enhanced performance

• Oversee, track, and address all client feedback; report to management and share with impacted employees

• Work harmoniously and professionally with co-workers and management; maintain discretion and confidentiality, including matters relating to clients, employees, and the company

• Take initiative to improve systems, policies, and procedures to increase efficiency and level of service

• Assist the leadership team with additional tasks or duties as requested

What You’ll Bring:

• High School diploma required; Bachelor’s degree preferred

• 5+ years of relevant experience; experience in retail, hospitality or spa industry is desired

• 2+ years of experience in managing teams to achieve high performance required

• Ability to lead, coach and develop employees to achieve goals

• Must be willing to work a flexible schedule to accomplish all major responsibilities; This includes early mornings, evenings weekends and holidays.

• Ability to perform job functions with minimal supervision

• Demonstrated ability to learn quickly, anticipate challenges and develop solutions

• Highly organized with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations

• Excellent written, verbal, and active listening skills; ability to communicate at all levels of the organization

• Fluent computer and phone skills; working knowledge of Microsoft Office (Word, Excel, Outlook) and ability to learn new technologies

Full-Time Employee Benefits:

• PTO time off
• 401K with Employer Match
• Medical, Dental and Vision - 100% Paid for Employee Portion
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Short & Long-term Disability
• Legal Plan
• Discounted Beauty Products and *Complimentary Aesthetic Treatments for Employees (Facial / Botox and more)
• Free – Gourmet Coffee
• Free - Food and Snacks – Our lunchroom is always fully stocked with snacks!
• Frequent Catered Lunches
• Fun-Themed Events for Employees Throughout the Year
• *As outlined in our employee discount office policy

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at AESTHETX by 2x

Get notified about new Practice Manager jobs in Menlo Park, CA.

District Clinic Manager - Northern California

Campbell, CA $75,000.00-$90,000.00 1 week ago

Medical Operations Manager/ Practice Manager

Sr. Business Operations and Strategy Manager

Strategy & Operations Manager, Communications & Public Affairs

Menlo Park, CA $116,000.00-$170,000.00 2 weeks ago

Test Operations Senior Test Equipment Manager

Senior Director, Good Clinical Practice and Good Pharmacovigilance Practice Quality Assurance

South San Francisco, CA $228,098.00-$281,768.00 1 month ago

San Jose, CA $75,000.00-$125,000.00 2 weeks ago

Program Manager II, Operations, Cloud Supply Chain

Sunnyvale, CA $126,000.00-$181,000.00 1 week ago

Senior Manager, Operations Analytics (Sr. Process Mining Program Manager)

San Jose, CA $180,000.00-$210,000.00 4 weeks ago

Oakland, CA $77,382.00-$89,738.00 1 month ago

Strategy Operations Manager, Creative Ad Products

San Jose, CA $103,200.00-$244,889.00 2 weeks ago

Operations Manager, Scribe Note Quality (Mid-Market)

Mountain View, CA $80,000.00-$120,000.00 1 week ago

San Jose, CA $152,443.00-$198,175.00 1 week ago

Menlo Park, CA $145,000.00-$204,000.00 2 weeks ago

Staff Program Manager (PM), Global Development and Operations (Menlo Park, CA) #4224

Menlo Park, CA $163,000.00-$204,000.00 3 weeks ago

Legal Operations Program Manager (e-Billing)

Menlo Park, CA $117,000.00-$172,000.00 2 weeks ago

Palo Alto, CA $170,000.00-$220,000.00 2 weeks ago

Principal Healthcare Compliance Manager, Healthcare Compliance Office (HCO), Compliance Operations & Training

Strategy & Operations Program Manager, Site Development

Menlo Park, CA $152,000.00-$221,000.00 2 weeks ago

Collections Strategy & Operations Manager

Supervisor of Clinic Operations, Neurology Clinic – Full Time, Days (08HR)

Senior Operations Manager - Unusual Ventures

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.