Practice Manager

AEG Vision; Lake City (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid holidays

Job summary

A leading eye care provider in Lake City, Florida is looking for a Practice Manager to oversee business operations, lead a passionate team, and enhance patient experiences. The role requires 3-5 years of leadership experience in a professional setting, strong communication skills, and a business degree. Benefits include health insurance, 401(k) with match, and various employee discounts. Join a 'people first' organization dedicated to excellence in patient care.

Qualifications

• 3-5 years of professional experience with leadership capacity.
• Excellent verbal and written communication skills.

Responsibilities

• Applies leadership and analytical skills to improve practice performance.
• Builds an effective team to achieve results.
• Sets high standards for performance and communicates expectations clearly.

Skills

Leadership

Communication Skills

Team Building

Analytical Skills

Education

Business Degree in Hospitality, Business, or related field

Tools

Optician certification (preferred)

Job description

Job Description

The Practice Manager “PM” has accountability of all aspects of the location business operations. As a team leader at a “people first” organization, the PM guides their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM is responsible for “keeping score” and driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company’s overall business objectives. The PM works directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans, and remarkable patient service. The ideal candidate will be passionate about people, patient care, and the “Acuity Way.”

Location

Lake City, Florida, USA

Employment Type

Full-time

Responsibilities

• Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues
• Builds an effective team that works collaboratively to achieve results
• Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans
• Establishes clear objectives for practice staff, communicates expectations with clarity and sets high standards of expectations for performance
• Sets the standard for a remarkable patient service experience utilizing the Acuity Way
• Identifies and selects top talent that matches AEG’s values with ability to recruit for long‑term sustainability
• Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice
• Learns quickly and adapts to facing new problems; works to solve for a creative solution
• Has relentless style to achieving results and development of others sharing best practices within AEG platform
• Versatile learner: retains an open mind when adapting to change
• Marshals resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service
• Ensures daily sales are reviewed, identifies gaps and places solutions in place to close the gap
• Reinforces the practice selling strategy and the Acuity Way
• Protects the company through loss prevention
• Partners with Human Resources to ensure that employees are committed to the handbook guidelines

Requirements

• 3-5 years of professional setting background with leadership capacity
• Business Degree in Hospitality, Business, or related experience in management field
• Excellent verbal and written communication skills
• Optician certification preferred

Benefits

• 401(k) with match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid holidays
• Benefits applicable to full‑time employees only

Physical Demands

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.