Practice Manager

AEG Vision; Omaha (NE); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, life, STD, LTD coverage

Paid holidays

Job summary

AEG Vision is seeking a Practice Manager in Omaha, Nebraska, responsible for the overall operations of the practice, ensuring remarkable patient services and team performance. The ideal candidate will lead, mentor, and develop staff while achieving the company's financial goals.

This full-time position offers various benefits including 401(k), medical coverage, and paid holidays. A strong leadership background with 3-5 years of experience is required.

Qualifications

• 3–5 years of professional experience in a leadership capacity.
• Excellent verbal and written communication skills.
• Optician certification preferred.

Responsibilities

• Apply leadership to improve practice performance.
• Build an effective team to achieve results.
• Set clear objectives for staff and standards for services.

Skills

Leadership

Analytical skills

Verbal communication

Written communication

Education

Business degree in Hospitality, Business, or related field

Job description

Practice Manager

Job ID: 14769
Location: Omaha, Nebraska, USA
Employment Type: Full‑time

Job Description

The Practice Manager (PM) has accountability for all aspects of location business operations. The PM guides their team through coaching, mentoring, and performance management development programs. By creating memorable experiences with each patient, the PM keeps score and drives top‑line sales, increases margin, controls payroll expenses, and boosts profitability to meet the company’s overall business objectives. The PM works directly with staff and OD partners to ensure professional eye exams and medical services are delivered, quality product selection is made, vision insurance plans are accepted, and patient service is remarkable. The ideal candidate is passionate about people, patient care, and the Acuity Way.

Responsibilities

• Apply leadership, creative thinking, and analytical skills to improve individual practice performance and solve operational issues.
• Build an effective team that collaborates to achieve results.
• Address the practice’s unique strengths and challenges with objectives, strategies, and plans.
• Establish clear objectives for practice staff, communicate expectations with clarity, and set high performance standards.
• Set the standard for remarkable patient services and experiences utilizing the Acuity Way.
• Identify and select top talent that matches AEG’s values and recruit for long‑term sustainability.
• Work closely with the District Manager to achieve and exceed financial plans for the practice.
• Learn quickly and adapt to new problems; solve for creative solutions.
• Show relentless commitment to achieving results and share best practices within the AEG platform.
• Embrace learning; retain an open mind when adapting to change.
• Marshals resources to complete tasks efficiently and orchestrate multiple activities to accomplish various goals through superior service.
• Ensure daily sales are reviewed, identify gaps, and implement solutions to close the gap.
• Reinforce the practice selling strategy and the Acuity Way.
• Protect the company through loss prevention.
• Partner with Human Resources to ensure employees adhere to handbook guidelines.

Requirements

• 3–5 years of professional experience in a setting with leadership capacity.
• Business degree in Hospitality, Business, or related field, or equivalent experience.
• Excellent verbal and written communication skills.
• Optician certification preferred.

Benefits

• 401(k) with match.
• Medical, dental, life, STD, LTD coverage.
• Vision Service Plan.
• Employee Vision Discount Program.
• HSA/FSA.
• PTO.
• Paid holidays.
• Benefits apply to full‑time employees only.

Physical Demands

This position requires the ability to communicate and exchange information, utilize necessary equipment, and move about the office.