Practice Manager

spectrumhealth; Grand Rapids (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

On-demand Pay (Payactiv)

Discounts directory

Identity theft protection

Retirement options with company match

Job summary

Corewell Health seeks a Practice Manager for Diabetes, Endocrinology and Diabetes Education in Grand Rapids, MI. You will lead a high-performing team, ensure efficient patient flow, and partner with physicians and staff to improve outcomes in an ambulatory setting.

The role emphasizes accountability, collaboration, and continuous improvement, with responsibilities spanning access, patient experience, quality, and financial stewardship.

Qualifications

• Associate's degree or equivalent in business, management or related area is required.
• Bachelor's degree or equivalent in business, management or related areas is strongly preferred.
• 5+ years of relevant health care or medical practice experience is required.
• 2–3 years of supervisory or management experience is required.

Responsibilities

• Direct activities of team members within the practice and oversee optimal patient flow and satisfaction.
• Train team members and liaise between providers, team members and director in daily operations.
• Oversee charge capture processing, standard work, process improvement and staffing.
• Manage team performance and development and ensure policy adherence.

Skills

Healthcare leadership

Team supervision

Change management

Education

Assoc. degree in business/management

Bachelor's degree in business/management

Job description

Practice Manager – Diabetes, Endocrinology and Diabetes Education, Grand Rapids, MI

Corewell Health is seeking a confident, experienced Practice Manager to lead our Diabetes, Endocrinology and Diabetes Education practice in Grand Rapids. This is an opportunity for a proven healthcare leader who can balance operational excellence with a highly collaborative leadership style.

The successful candidate will be a strategic and visible leader who builds strong relationships with physicians, advanced practice providers, educators, and staff while fostering a culture of accountability, engagement, and continuous improvement. They will be responsible for driving performance across access, patient experience, quality, financial stewardship, and team development in a fast-paced ambulatory environment.

Our team is dedicated to helping patients manage complex endocrine conditions and diabetes through comprehensive, patient-centered care. The Practice Manager will play a critical role in ensuring exceptional operations that support outstanding clinical outcomes and an exceptional experience for both patients and team members.

What We’re Looking For

• An experienced healthcare operations leader with a track record of managing high-performing teams.
• A confident decision-maker who can navigate change, address challenges directly, and drive results.
• A collaborative partner who earns trust, fosters physician relationships, and develops people.
• A leader who promotes accountability while creating an engaged and supportive work environment.
• A strategic thinker with strong business acumen and a passion for improving patient care.

Job Summary

Responsible for the activities of team members within practice(s) and oversees the delivery of optimal patient flow and patient satisfaction in collaboration with dyad partner. Trains team members and serves as a liaison between providers, team members and director in daily operations. Responsible for charge capture processing, standard work, process improvement and practice staffing. Manages team member performance and development and ensures policy adherence.

Qualifications

• Associate's degree or equivalent in business, management or other related area Required.
• Bachelor's Degree or equivalent in business, management or other related areas strongly Preferred.
• 5+ years of relevant health care or medical practice experience Required.
• 2 - 3 years of relevant supervisory or management experience Required.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location: SITE - North Office Building - 221 Michigan St NE - Grand Rapids

Department Name: Endocrinology HOPD - Grand Rapids Prof Svcs

Employment Type: Full time

Shift: Day (United States of America)

Weekly Scheduled Hours: 40

Hours of Work: 8:00 a.m. - 5:00 p.m.

Days Worked: Monday - Friday

Weekend Frequency: N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of