Practice Manager

AdventHealth; Florida; On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

403(b) retirement plan

Parental leave

Career development

Well-being resources

Mental health resources

Pet benefits

Job summary

AdventHealth in Florida is seeking an experienced practice administrator to oversee multiple physician offices and drive efficient operations. The role includes staffing, credentialing, and budget oversight within a supportive, patient-centered environment.

With a focus on revenue cycle management, policy compliance, and staff development, you will ensure quality care across practices while maintaining strong relationships with clinicians and teams.

Qualifications

• Bachelor's degree required; supervisory experience preferred.
• 2+ years supervisory experience in a physician practice.
• Experience with billing and coding in a physician practice.
• Knowledge of hospital and physician billing and coding; strong MS Office and EHR skills.
• Excellent customer service, communication, and leadership abilities.

Responsibilities

• Manages offices cost-effectively while ensuring high-quality patient care.
• Oversees startup of new physician practices and credentialing.
• Coordinates, monitors, and improves practice operations and staffing.
• Manages hiring, evaluations, and employee coaching per policy.
• Provides orientation and ensures policy compliance.
• Maintains job descriptions and staff competency assessments.
• Participates in operating, salary, and capital budget preparation.
• Supervises staff, schedules, and ensures department coverage.
• Reviews policies for regulatory compliance and implements improved procedures.
• Develops policies on patient rights and quality of life.
• Evaluates programs and processes for effectiveness.
• Oversees revenue cycle management and clean claim processing.
• Performs other duties as assigned.

Skills

Medical terminology

Front office systems

Policies & procedures

Customer service

Communication skills

MS Office

Multitasking

Relationship building

Strategic planning

Budget oversight

Billing systems

Physician billing

Leadership

Revenue cycle

Data analytics

EHR proficiency

Population health

Supervisory experience

Staff management

Education

Bachelor's degree

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

7050 GALL BLVD

City

ZEPHYRHILLS

State

Florida

Postal Code

33541

Job Description

• Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
• Performs other duties as assigned.

Knowledge, Skills, And Abilities

• Knowledge of medical technology and terminology [Required]
• Knowledge of front office tasks and systems [Required]
• Knowledge of organization policies and procedures [Required]
• Skilled in customer service [Required]
• Skilled in interpersonal, oral, and written communication [Required]
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
• Ability to develop and implement strategic planning and management [Required]
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
• Management of multiple practices and effective revenue cycle management [Required]
• Limited proficiency in data analytics [Required]
• Electronic Health Record (EHR) superuser [Required]
• Ability to have or gain knowledge of population health management strategies [Required]
• Supervisory experience in a hospital or medical practice setting [Required]
• Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education

• Bachelor's

Field Of Study

• N/A

Work Experience

• 2+ years of supervisory experience in a physician practice [Preferred]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Additional Information

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
• Bachelors degree AND no experience OR
• Associates degree AND 2+ years of experience OR
• High School Grad or Equivalent AND 4+ years of experience.

Licenses And Certifications

• Basic Life Support - CPR Cert (BLS) [Required]
• Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$55,224.00 - $102,731.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.