Practice Manager

HighFive Healthcare; Columbus (MS); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off (PTO)

Descripción de la vacante

Ford Endodontics is seeking an experienced Practice Manager to oversee daily operations and drive efficiency in a fast-paced dental setting. This role emphasizes leadership, staffing, and financial oversight within a collaborative team.

The ideal candidate will have healthcare practice management experience, strong communication, and a proactive, solutions-focused mindset. On-site leadership in a dynamic environment is required.

Formación

• 2+ years of leadership experience managing a team
• 2+ years of healthcare or dental practice management preferred
• Bachelor’s degree strongly preferred
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required
• Familiarity with practice management systems a plus

Responsabilidades

• Lead a high-performing, accountable team culture.
• Champion excellent patient experiences and provider satisfaction.
• Oversee daily administrative and clinical operations: scheduling, staffing, insurance verification, workflows.
• Create and uphold practice policies and procedures.
• Develop staffing schedules aligned with patient volume and business needs.
• Become a subject-matter expert in the practice management system.
• Collaborate with HR for recruiting, onboarding, and performance reviews.
• Train and coach staff with operations and HR support.
• Oversee inventory, supplies, and vendor coordination.
• Manage invoices and contribute to budgeting and financial planning.
• Support Revenue Cycle to meet reimbursement targets.
• Assist credentialing with required physician documentation.
• Represent the practice to strengthen referrals with dentists and specialists.
• Ensure clinic remains clean, organized, and professionally presented.
• Plan team meetings and participate in manager trainings.
• Conduct regular 1:1 coaching to support development.
• Set goals and drive process improvements for growth

Conocimientos

Leadership experience

Healthcare practice management

Communication

Organizational skills

Analytical skills

Educación

Bachelor's degree

Herramientas

Microsoft Office

Practice management systems

Descripción del empleo

Description

We are seeking an experienced and highly accountable Practice Manager to oversee and enhance the daily operations of our specialty endodontic practice, Ford Endodontics. This is a key leadership role focused on driving operational efficiency through leading a collaborative and high-performing team, managing practice financial performance, strengthening referral relationships, and partnering with some of the best providers in dental healthcare. The ideal candidate is a dynamic leader who thrives in a fast-paced healthcare environment, is highly organized and solutions-oriented, and has a strong understanding of how staffing, scheduling, patient flow, and operational performance work together to drive a successful practice.

Responsibilities

• Lead by example to build and maintain a supportive, accountable, and high-achieving team culture.
• Champion outstanding patient experiences, strong employee engagement, and provider satisfaction.
• Manage the day-to-day administrative and clinical operations of the practice, including scheduling, staffing, insurance verification, and workflow efficiency.
• Create, implement, and uphold practice policies and procedures.
• Develop staffing schedules aligned with patient volume and business needs.
• Become a subject matter expert in our practice management system.
• Partner with Human Resources for recruiting, onboarding, staff development, performance reviews, and other personnel needs.
• Train and coach team members in coordination with the operations team and HR support.
• Oversee inventory, supply ordering, and vendor coordination in partnership with procurement.
• Manage invoices and contribute to financial planning and budget oversight.
• Work alongside the Revenue Cycle team to help meet reimbursement targets.
• Support the credentialing process by gathering physician documentation as required.
• Represent the practice within the local community and build strong referral relationships with general dentists and specialists.
• Ensure the clinic is consistently clean, organized, and professionally presented.
• Plan and facilitate regular team meetings and attend manager roundtables and trainings.
• Conduct regular 1:1 meetings with team members to provide coaching, support professional and personal development, and identify growth opportunities.
• Establish goals, measure performance, and be a change agent to build systems and processes to support growth of the practice.

Requirements

• Minimum 2 years of leadership experience in team management and cultivating a positive workplace culture.
• At least 2 years of healthcare or dental practice management experience preferred; endodontic experience is a plus.
• Experience supporting a multi-provider or multi-site practice model is preferred.
• Bachelor’s degree strongly preferred.
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required.
• Experience interpreting financial statements and operational data to inform business decisions preferred.
• Familiarity with practice management systems is a plus.
• Strong leadership and team-building capabilities.
• Excellent interpersonal, verbal, and written communication skills.
• Highly organized with strong attention to detail.
• Proactive, solutions-focused mindset and ability to adapt in a dynamic environment.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance (Short- and Long-Term)
• Paid Time Off (PTO)
• 401(k) with Company Match