Practice Manager

RadNet, Inc.; Bellevue (WA); On-site; USD 65,000 - 111,000; Full time

Benefits offered by this job

401(k) with Match

Vision Service Plan

Employee Vision Discount

PTO

Paid Holidays

Medical/Dental/Life/STD/LTD

Job summary

RadNet, Inc. is seeking a Practice Manager for our Bellevue, WA location.

As a team leader in a people-first organization, the PM will guide staff through coaching, mentoring, and performance management to deliver professional eye exams and medical services with remarkable patient experiences. The role focuses on driving top-line sales, improving margins, and ensuring profitability in line with company objectives.

Qualifications

• 3-5 years of leadership experience in a professional setting.
• Business Degree in Hospitality, Business, or related management field.
• Excellent verbal and written communication skills.

Responsibilities

• Lead location operations and drive top-line sales.
• Coach and mentor staff to improve performance.
• Manage payroll expenses and profitability.
• Ensure quality patient service and vision services.
• Collaborate with OD partners and HR on staffing.
• Recruit top talent for long-term sustainability.

Skills

Leadership

Communication

Education

Bachelor's degree in Hospitality or Business

Job description

The Practice Manager "PM" has accountability of all aspects of the location business operations. As a team leader at a "people first" organization, the PM guides their team through development programs of coaching, mentoring, and performance management. Through creating memorable experiences with each patient, the PM is responsible for "keeping score" and driving top line sales, increasing margin, controlling payroll expenses, and increasing profitability to meet the company’s overall business objectives. The PM works directly with the staff and OD partners to ensure we are providing professional eye exams and medical services needed, quality product selection, acceptance of vision insurance plans, and remarkable patient service. The ideal candidate will be passionate about people, patient care, and the "Acuity Way."

• Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues
• Builds an effective team that works collaboratively to achieve results
• Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans
• Establishes clear objectives for practice staff, communicates expectations with clarity and sets high standards of expectations for performance
• Sets the standard for a remarkable patient services and experiences utilizing the Acuity Way
• Identifies and selects top talent that matches AEG’s values with ability to recruit for long term sustainability
• Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice
• Learns quickly and adapts to facing new problems; works to solve for a creative solution
• Relentless style to achieving results and development of others sharing best practices withing AEG platform
• Versatile learner: retains an open mind when adapting to change
• Marshal’s resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service
• Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap
• Reinforces the practice selling strategy and the Acuity Way
• Protects the company through loss prevention
• Partners with Human Resources to ensure that employees are committed to the handbook guidelines

Requirements

• 3-5 years of professional setting background with leadership capacity
• Business Degree in Hospitality, Business, or related experience in management field
• Excellent Verbal and Written Communication Skills
• 401(k) with Match
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office

Full Time / Part Time

Full-time

Work Location

On-Site

Base Wage Range

$65,000 - $111,000 a year

Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

AEG complies with applicable Federal and civil rights laws, including Section 1557 of the Patient Protection and Affordable Care Act, and does not discriminate on the basis of race, color, national origin, ethnicity, age, disability, sex, sexual orientation, gender identity, or any combination thereof. In addition, we strive to be a company that welcomes and supports people of all backgrounds and identities, patients, customers, and Associates alike. This includes, but is not limited to culture, immigration status, social and economic class, educational level, and expression, size, family status, political belief, or religion.