Practice Manager

HCA Healthcare; Bedford (NH); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Tuition assistance

Life insurance

Job summary

HCA Healthcare’s New Hampshire Gastroenterology practice, affiliated with Catholic Medical Center in Manchester, NH, seeks a Practice Manager to oversee day-to-day clinic operations and ensure compliant, patient-focused service delivery.

You will lead policy implementation, staff performance evaluations, and collaboration with market leadership to improve operations and patient experience. This role emphasizes budget oversight and staff development in a reputable GI setting.

Qualifications

• Bachelor's Degree in health or business administration or equivalent combination of education and/or experience.
• Minimum three to five years' experience in a healthcare or clinic setting.

Responsibilities

• Directs and supervises the day-to-day functions of the clinics and programs.
• Implements written policies and procedures governing clinic operations.
• Conducts performance evaluations for staff positions.
• Interprets policies to employees, patients, and agencies as needed.
• Reviews policies to ensure compliance with current regulations.
• Liaises with market manager and staff on operations and service improvement.
• Reports to leadership on clinic operations and budgets.
• Maintains public relations and communicates services accurately.
• Develops plans to address deficiencies found during surveys.
• Establishes tone and environment for a Healthy Work Environment.
• Ensures adequate trained personnel to meet patient needs.

Education

Bachelor's Degree in health or business administration or equivalent combination of education and/or experience

Job description

This position is incentive eligible.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Practice Manager with New Hampshire Gastroenterology, a dedicated gastrointestinal (GI) practice affiliated with Catholic Medical Center (CMC) in Manchester, NH.

The Practice Manager directs and supervises the day-to-day functions at New Hampshire Gastroenterology, in accordance with federal, state, and local standards, guidelines, and regulations. The Practice Manager is responsible for carrying out all established policies.

Duties Include But Not Limited To:

• Responsible for planning, developing, organizing, implementing and directing the day-to-day functions of the clinics and its programs and activities.


• Implementation of written policies and procedures that govern the operations of the clinics.


• Conducts performance evaluations for staff positions.


• Interprets the practice's policies and procedures to employees, patients, family members, government agencies, etc., as necessary.


• Reviews the practice's policies and procedures periodically, at least annually, and makes recommendations to assure continued compliance with current regulations.


• Consults with market manager, practice supervisors and staff concerning practice operations, problem solving and service improvement.


• Makes written and oral reports and recommendations to leadership concerning the operations of the clinics.


• Maintains an adequate liaison with patients.


• Ensures that public information describing the services provided is accurate and fully descriptive.


• Reviews and develops a plan of correction for deficiencies noted during survey inspections and provides a written copy of such plan to leadership.


• Makes routine inspections of the practices to assure that established policies and procedures are being implemented and followed.


• Maintains a good public relations program that serves the best interest of the practice and the community alike.


• Maintains an excellent working relationship with the medical profession, providers, and other health related facilities and organizations.


• Assists in setting the tone and atmosphere of the practice and creating a Healthy Work Environment.


• Assumes the administrative authority, responsibility and accountability of directing the activities and programs of the market/division.


• Responsible for development and maintenance of practice budget.


• Recruits, interviews, selects, and hires practice personnel, supervisors and staff members.


• Reviews and checks competence of work force and makes necessary adjustments/corrections as instructed by leadership.


• Assures that an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients.


• Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement".

Education

• Bachelor's Degree in health or business administration or equivalent combination of education and/or experience required.

Experience

• Minimum three to five years' experience in a healthcare or clinic setting.

Benefits

CMC-New Hampshire Gastroenterology, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support, including free counseling and referral services


• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence


• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.