Practice Liaison

Carolinas Center For Oral & Facial Surgery; Charlotte (NC); On-site; USD 52,000 - 80,000; Full time

Job summary

Carolinas Center For Oral & Facial Surgery is seeking a full-time Practice Liaison in Charlotte, NC to support marketing efforts and strengthen referrals from doctors. The role requires extensive local travel, roughly 75%, to visit 5–8 offices daily and build relationships with providers and office teams.

You will track outreach efforts, share provider information, and help refine strategies to grow patient-centred care. A strong communicator with marketing or healthcare experience is preferred.

Qualifications

• Experience in marketing, healthcare, dental, or sales is preferred.
• Strong communicator and relationship-builder.
• Willingness to travel about 75% of the time.
• Self-motivated, organized, and travel-focused.

Responsibilities

• Build and execute marketing initiatives with referral tracking.
• Develop and grow referral relationships with practice partners.
• Visit 5–8 offices per day to engage providers and staff.
• Track outreach and referral activity to refine strategies.
• Maintain accurate records and coordinate visit plans with leadership.

Skills

Marketing experience

Relationship-building

Strong communicator

Data-driven outreach

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Charlotte, NC, US

Position Overview

We are seeking an enthusiastic, relationship-driven Practice Liaison (PL) to support marketing efforts and strengthen partnerships with referring doctors. This role serves as an ambassador for our practices, building trust, increasing referrals, and promoting patient-centered care. Local travel is required approximately 75% of the time.

What You’ll Do

• Build and Execute Marketing Initiatives Support marketing strategies aligned with Flagship Specialty Partners standards through consistent outreach, clear communication, and referral tracking to measure impact.
• Develop and Grow Referral Relationships Identify new and existing referral opportunities using reports, geographic insights, and practice partners. Plan and manage daily routes, typically visiting 5–8 offices per day, while collaborating with doctors, office teams, and leadership.
• Engage in Meaningful Office Visits Build strong relationships through in-person visits by listening to partner needs, understanding referral patterns, and sharing information about providers, services, and events.
• Follow Up, Evaluate, and Collaborate Track outreach efforts and referral activity, participate in marketing discussions, and help adjust strategies to improve results.
• Support Daily Operations Maintain accurate records, enter data into internal systems, and coordinate visit plans with doctors and practice managers to ensure productive outreach.

What We’re Looking For

Experience in marketing, healthcare, dental, or sales is preferred. The ideal candidate is a strong communicator and relationship-builder, comfortable using data to guide outreach, self-motivated, organized, and confident representing the practice in a travel-heavy role.

Why Join Flagship Specialty Partners

You will be joining a growing, mission-driven organization that exists to support outstanding surgeons and the communities they serve. Your work will have a direct impact on how patients access specialty care and how providers collaborate to deliver it. This is a role for someone who wants their work to matter and who values relationships as much as results.