Practice Director

Smile Doctors; Austin (TX); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary plus Bonus

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and aligners

Job summary

Smile Doctors is seeking a Clinic Manager to join our Austin-area clinics and oversee day-to-day operations in collaboration with the Doctor. This role emphasizes people leadership, patient experience, and driving growth and profitability within the practice.

The Clinic Manager will monitor performance against goals, support local marketing efforts, and ensure compliance with OSHA, HIPAA, and dental board regulations. Strong communication, confidentiality, and independence are essential.

Qualifications

• Solid written and verbal communication skills.
• Ability to maintain confidential information.
• Immediate proficiency with software applications, including Microsoft Office Suite.
• Ability to work independently with limited supervision.

Responsibilities

• Partner with the Doctor to create a positive clinical culture and ensure high patient care standards.
• Lead by example with professionalism and integrity to promote a values-driven office culture.
• Ensure clinic staff are trained on new tools, protocols and initiatives.
• Understand and monitor P&L statements to achieve monthly goals.
• Build relationships within the local dental community and support local marketing efforts.

Skills

Communication

Confidentiality

MS Office Proficiency

Independent Work

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Looking for a career that makes you smile? Wired Orthodontics is seeking a Clinic Manager to join our growing team. The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

How you’ll make us better:

• Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards


• Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values


• Ensures clinic team is trained on and adopts new tools, protocols and initiatives


• Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals


• Building relationships within the local dental community and participates in local marketing efforts


• Manage controllable costs including but not limited to labor hours and supplies


• Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance


• Handle patient escalations to resolve in a mutually beneficial way


• Covers roles in the clinic when business demands


• Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations

Your special skills:

• Solid written and verbal communication skills


• Ability to maintain confidential information


• Immediate proficiency with software applications, including Microsoft Office Suite


• Ability to work independently with limited supervision

Prerequisites for success:

• Internal Candidates: 2 years of clinic experience within Smile Doctors or affiliated practice clinic


• High school diploma required


• External Candidates: 2 years of supervisory experience required


• Orthodontic or dental experience preferred


• High school diploma required, Bachelor’s degree preferred


• Strong coaching and conflict resolution skills


• Demonstrated ability to meet or exceed performance goals


• Strong time management skills with ability to multi-task and prioritize work

The Perks:

• Competitive salary plus Bonus Opportunity


• Medical, dental, vision and life insurance


• Short and long-term disability coverage


• 401(k) plan


• 2 weeks paid time off in your first year + paid holidays


• Discounts on braces and clear aligners for you and your family members

Why Wired Orthodontics?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization!

Smile Doctors is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 560 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign® providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors' mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.