Clinic Manager

Smile Doctors; Metairie (LA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary plus Bonus

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Brace and aligner discounts for family

Job summary

Smile Doctors seeks a Clinic Manager to oversee clinic operations with support from the Doctor, driving growth, profitability and patient experience. The role requires people leadership, cost control and ensuring compliance with regulatory standards.

You will manage schedules, mentor staff, and coordinate with local marketing to reinforce brand reputation. A strong background in clinic settings and a focus on outcomes are essential.

Qualifications

• Two years of clinic experience within Smile Doctors or affiliated practice clinic.
• Two years of supervisory experience required.
• High school diploma required; bachelor's degree preferred.
• Orthodontic or dental experience preferred.

Responsibilities

• Oversee clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience.
• Achieve profit and loss goals; participate in local marketing to improve brand reputation.
• Monitor P&L statements to achieve monthly goals and manage controllable costs.
• Serve as liaison between Doctor and team on assignments, priorities and performance.
• Handle patient escalations and ensure compliance with OSHA, HIPAA and State Dental Board regulations.

Skills

Communication

Independent work

Time management

Coaching

Conflict resolution

Confidentiality

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a career that makes you smile?

We're seeking a Clinic Manager to join our growing team.

The Clinic Manager oversees clinic operations with support from the Doctor, including people management, driving growth, profitability and patient experience. They are responsible for achieving all profit and loss goals. Practice Directors participate in marketing activities to improve local brand reputation.

How You'll Make Us Better

• Partner with the Doctor to create a positive clinical culture, ensuring team behaviors reflect both clinical excellence and high patient care standards


• Lead by example with professionalism, integrity, and a positive demeanor, ensuring the office culture reflects company values


• Ensures clinic team is trained on and adopts new tools, protocols and initiatives


• Understand and monitor Profit & Loss (P&L) statements to achieve monthly goals


• Building relationships within the local dental community and participates in local marketing efforts


• Manage controllable costs including but not limited to labor hours and supplies


• Serve as a liaison between the Doctor and the team regarding team member work assignments and schedules, clinical priorities, and job performance


• Handle patient escalations to resolve in a mutually beneficial way


• Covers roles in the clinic when business demands


• Follow established protocols to ensure compliance with OSHA, HIPPA and State Dental Board regulations

Your Special Skills

We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

• Solid written and verbal communication skills


• Ability to maintain confidential information


• Immediate proficiency with software applications, including Microsoft Office Suite


• Ability to work independently with limited supervision

Prerequisites For Success

• Internal Candidates:
  
  
  
  • 2 years of clinic experience within Smile Doctors or affiliated practice clinic
  
  
  • High school diploma required
  
  
  
  


• External Candidates:
  
  
  
  • 2 years of supervisory experience required
  
  
  • Orthodontic or dental experience preferred
  
  
  • High school diploma required, Bachelor's degree preferred
  
  
  
  


• Strong coaching and conflict resolution skills


• Demonstrated ability to meet or exceed performance goals


• Strong time management skills with ability to multi-task and prioritize work

The Perks

In exchange for the dynamic contribution you'll bring to our team, we offer:

• Competitive salary plus Bonus Opportunity


• Medical, dental, vision and life insurance


• Short and long-term disability coverage


• 401(k) plan


• 2 weeks paid time off in your first year + paid holidays


• Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.