Practice Development Manager - Rochester, NY - Buffalo, NY - Pittsburgh, PA

Socket.dev; California (MO); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Savings Plan

Employee Stock Purchase Plan

Parental Leave Program

Education Assistance Program

Job summary

Bausch + Lomb is seeking a Practice Development Manager to drive sales performance and support practice development across cataract ophthalmology clinics. You will combine strategic account management, clinical education, and business development to expand utilization of surgical devices and platforms.

This field-based role requires excellent communication, collaboration with cross-functional teams, and the ability to travel up to 60% to grow key accounts and deliver value to customers.

Qualifications

• Bachelor’s degree required in science, medical/clinical, business, or related field.
• Minimum 3 years of sales experience, preferably in ophthalmic or medical devices.
• Experience in clinical applications, technical support, or practice administration is valued.
• Excellent interpersonal and communication skills; customer-centric mindset.
• Ability to manage multiple priorities and drive results in a fast-paced environment.
• Proficiency in Salesforce, Seismic, Power BI, and Microsoft Office.
• Willingness to travel up to 60%.

Responsibilities

• Achieve annual sales and revenue targets for surgical devices, equipment, and disposables through strategic territory planning and execution.
• Prospect, onboard, and grow new business opportunities while expanding relationships with existing customers.
• Deliver clinical education, staff training, and practice development support to optimize product utilization and patient outcomes.
• Collaborate with Surgical Account Managers, Surgical Device Managers, and Regional Business Directors to identify and execute clinic selling opportunities.
• Conduct quarterly business reviews with premium accounts to assess performance and set future goals.
• Support post-sales integration and onboarding of technologies into clinical workflows.
• Prepare and present proposals, sales contracts, and performance reports using Salesforce and other sales tools.
• Maintain detailed call logs, lead forecasts, and customer data in CRM systems.
• Participate in marketing events, trade shows, seminars, and webinars to promote products and services.
• Communicate market insights and competitive intelligence to internal stakeholders.
• Maintain deep knowledge of product portfolio and industry trends through ongoing training.

Skills

Interpersonal communication

Customer-centric mindset

Project management

Team collaboration

Willingness to travel

Education

Bachelor’s degree

Tools

Salesforce

Seismic

Power BI

Microsoft Office

Job description

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Practice Development Manager (PDM)

The Practice Development Manager (PDM) is a field-based, customer-facing role responsible for driving sales performance and supporting practice development across cataract ophthalmology clinics. This position combines strategic account management, clinical education, and business development to grow utilization of Bausch + Lomb Surgical products and technologies, including the eyeTelligence platform, premium IOLs, and osmolarity solutions.

Key Responsibilities

• Achieve annual sales and revenue targets for assigned surgical devices, equipment, and disposables through strategic territory planning and execution.
• Prospect, onboard, and grow new business opportunities while maintaining and expanding relationships with existing customers.
• Deliver clinical education, staff training, and practice development support to enhance product utilization and optimize patient outcomes.
• Collaborate with Surgical Account Managers, Surgical Device Managers, and Regional Business Directors to identify and execute clinic selling opportunities.
• Conduct quarterly business reviews with premium accounts to assess performance and set future goals.
• Support post-sales integration and onboarding of technologies into clinical workflows.
• Prepare and present proposals, sales contracts, and performance reports using Salesforce and other sales enablement tools.
• Maintain detailed call logs, lead forecasts, and customer data in CRM systems.
• Participate in marketing events, trade shows, seminars, and webinars to promote Bausch + Lomb products and services.
• Communicate market insights, customer feedback, and competitive intelligence to internal stakeholders.
• Maintain deep knowledge of product portfolio, customer needs, and industry trends through ongoing training and engagement.

Qualifications

• Bachelor’s degree required, preferably in science, medical/clinical, business, or a related field.
• Minimum of 3 years of successful sales experience, preferably in ophthalmic or medical devices.
• Experience in clinical applications, technical support, or practice administration is highly valued.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Proven ability to manage multiple priorities, solve problems, and drive results in a fast-paced environment.
• Proficiency in Microsoft Office and sales enablement platforms such as Salesforce, Seismic, and Power BI.
• Highly motivated, organized, and accountable with demonstrated leadership qualities.
• Willingness to travel up to 60% of the time.

Comprehensive Benefits

We recognize your physical, financial, and emotional wellbeing is a significant part of what allows you to be successful at work and at home. Our generous benefits package includes:

• Medical, Dental, and Vision Coverage
• Flexible Spending Account (FSA)
• Life Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Employee Assistance Plan (EAP)
• Parental Leave Program
• Free Bausch + Lomb Contact Lenses
• Group Legal Services
• Education Assistance Program
• Adoption Benefits

Learn more at https://www.bauschsurgical.com/

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

For U.S. locations that require disclosure of compensation, the starting pay for this role is between $90,000.00 and $110,000.00. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors.

U.S. based employees may be eligible for short-term and/or long-term incentives. They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

Our US Benefit Programs:Employee Benefits: Bausch + Lomb

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.