Practice Coordinator

Rochester General Hospital; Village of Penn Yan (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Rochester Regional Health System is seeking a Practice Coordinator for Finger Lakes Medical Associates’ Penn Yan location. The role oversees daily business office functions, supervises non-provider staff, and collaborates with management on reporting and compliance.

The ideal candidate holds an AS in Nursing, with 2+ years of medical office experience, proficient in Word/Excel, and is BLS and RN certified (NYSED). This on-site position emphasizes organization and customer service.

Qualifications

• Two years of medical office experience with computer systems.
• AS: Nursing degree required.
• BLS – Basic Life Support and RN license required (NYSED).
• Familiarity with ICD-9-CM coding where applicable.
• Excellent organizational and customer-facing skills.

Responsibilities

• Collaborate with the Manager to ensure monthly/quarterly reporting.
• Assist with staff orientation and precepting for new non-provider staff.
• Support annual performance appraisals for non-provider staff.
• Maintain staff schedules, coverage plans, and staffing inventories.
• Assist with payroll time sheets and timely submission of department time data.
• Attend and contribute to monthly staff meetings and disseminate information.
• Oversee department office supplies within budget and manage procurement.
• Perform medical secretary duties when needed and lead in the manager's absence.
• Assist with phones, appointment scheduling, and filing.
• Maintain petty cash and change funds.
• Ensure regulatory and payer requirements are understood and followed.

Skills

Organizational skills

Communication skills

Customer service

Computer skills (Word, Excel)

Keyboard skills

Education

AS: Nursing

Job description

Job Title: Practice CoordinatorDepartment: Penn YanLocation: Finger Lakes Medical Associates – Penn Yan Family Medicine & Geneva Destination CampusHours Per Week: Full-timeSchedule: Monday-Friday 8a-4:30pSummary:Responsible for performing and/or supervising the daily business office functions and operations of non-provider staff in conjunction with the manager.Key Responsibilities:Works collaboratively with Manager to ensure monthly/quarterly reporting.May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff. Ensures that the annual mandatory in-services are completed by all staff.Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.Provides support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.Attends and/or participates in documented monthly meetings; including developing an agenda for staff meetings and disseminating information to office staff.Assists with oversight of departmental office supplies within budget.Performs all functions of medical secretary when necessary. Assumes leadership role in the practice manager's absence.Assists with telephones, appointment scheduling and filing.Assists with maintaining petty cash fund and change fund.Maintains up-to-date knowledge of, and ensures compliance with, all internal and external regulatory and third-party payor requirements, policies and procedures, if applicable.Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.Preferred Qualifications:AAS preferred.Previous supervisory/leadership experience preferred.Computer experience needed with Word and Excel.Excellent organizational, communication, and customer-focused skills needed.Must have excellent keyboard skills and be familiar with the Windows environment.Required Qualifications:Two years of medical office experience with computer systems.Required Licensure / Certification Skills:NoneRochester Regional Health System is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran.EDUCATION:AS: Nursing (Required)LICENSES / CERTIFICATIONS:BLS - Basic Life Support - American Heart Association (AHA), RN - Registered Nurse - New York State Education Department (NYSED)PHYSICAL REQUIREMENTS:S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.PAY RANGE:$19.00 - $25.00CITY:Penn YanPOSTAL CODE:14527The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.