Practice Coordinator

One to One Health; Reno (NV); On-site; USD 85,000 - 115,000; Full time

Job summary

One to One Health is seeking a Health Center Manager to oversee daily clinic operations, schedule staff, and support care teams in delivering coordinated, patient-centered services in Reno, NV. The role emphasizes leadership, organization, and adherence to quality standards.

The ideal candidate will manage timesheets, payroll coordination, and ensure HIPAA compliance while driving continuous improvement in patient throughput and staff performance.

Qualifications

• Management of daily clinic operations and staff scheduling.
• Ensure HIPAA compliance and patient data privacy.
• Coordinate clinical services including EMR and supplies.
• Monitor patient satisfaction and address feedback.
• Train new team members and oversee performance reviews.

Responsibilities

• Schedule staff and supervise clinic employees.
• Verify timesheets and payroll deadlines.
• Address patient needs and resolve complaints.
• Coordinate clinical services including EMR management.
• Maintain facilities and equipment.
• Escalate site issues to management.
• Collaborate with clinical leaders on reviews.
• Assist with additional duties as assigned.

Skills

Communication

EMR familiarity

Microsoft Office

Time management

Professionalism

Organizational skills

Leadership

English proficiency

Written & verbal communication

Instruction following

Attention to detail

Physical ability

Tools

EMR systems

Job description

At One to One Health, we prioritize personalized, high-quality care that advances the health and well-being of the communities we serve. This role is central to ensuring efficient, high-performing clinical operations as a Health Center Manager, overseeing daily workflows and supporting care teams to deliver coordinated, patient-centered services. The position requires strong organizational and leadership skills, attention to detail, and the ability to drive operational excellence in a dynamic, fast-paced environment. The ideal candidate is dependable, proactive, and committed to fostering a positive patient and staff experience while upholding the highest standards of quality, efficiency, and compassionate care.

ESSENTIAL FUNCTIONS

• Responsible for the day-to-day staff scheduling, operations, and supervision of the assigned clinic and all its employees. Ensure staff is working productively and professionally.
• Responsible for ensuring the accuracy of time sheets and approving prior to payroll deadlines.
• Responsible for ensuring patient needs are met. Monitors patient feedback and leads the process of resolving complaints and service.
• Monitor patient through-put, wait times and satisfaction; implement/evaluate improvement projects as necessary.
• Responsible for the coordination of all clinical services including but not limited to patient access, scheduling, EMR management and supply management.
• Responsible for ensuring compliance with HIPAA.
• Serve as on-site resource to support patients, staff and providers and train new team members.
• Ensure that office facilities and equipment are well maintained.
• Communicate effective and immediately to management regarding site and staff issues, including escalating staff patient or facility issues.
• Collaborate with clinical leaders on staff reviews, feedback and disciplinary action.
• Assist with other duties as assigned.

REQUIRED SKILLS/KNOWLEDGE

• Strong communication skills, including active listening and empathy.
• Proficient in basic technology (Microsoft products, etc).
• Ability or willingness to learn basic Electronic Medical Record (EMR) systems.
• Ability to multi-task and work independently with excellent organizational skills.
• Must possess a strong sense of professionalism
• Excellent organizational skills and attention to detail.
• Strong supervisory and leadership skills.
• Ability to read, write, and communicate the English language.
• Ability to effectively communicate both orally and in writing
• Ability to follow written or verbal step-by-step instructions
• Ability to concentrate, think, and learn
• Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.