Practice Coordinator

Core Clinical Partners TM; Lexington (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

Core Clinical Partners TM is seeking a Practice Coordinator in Lexington, Kentucky, who will be responsible for coordinating clinician activities, serving as a liaison internally and externally. The ideal candidate will have prior operations experience in healthcare and strong skills in Microsoft Office.

Responsibilities include managing scheduling functions, supporting the Director of Operations, and collaborating with various teams. Excellent organizational and interpersonal skills are crucial for success in this role.

Qualifications

• High School Diploma or GED is required.
• Prior operations or administrative experience in healthcare industry is needed.
• Experience with MS Outlook, Word, and Excel is necessary.

Responsibilities

• Coordinate clinician activities and serve as a liaison to customers.
• Assist with scheduling functions for shift coverage.
• Manage projects at the practice level, including task delegation.
• Collaborate with the revenue cycle team for documentation needs.
• Facilitate provider interviews and conduct training.
• Document and forward patient complaints as necessary.

Skills

Proficient in Microsoft Office

Excellent verbal and written communication skills

Excellent organizational skills

Familiar with healthcare jargon

Excellent interpersonal and customer service skills

Ability to navigate competing priorities

Ability to collaborate across locations

Education

High School Diploma or GED

Tools

MS Outlook

MS Word

MS Excel

Scheduling software

Credentialing software

MS Teams

Job description

Core Clinical Partners stands at the forefront of Emergency and Hospital Medicine, delivering unparalleled services through a model that emphasizes patient-centric care and operational excellence. Our corporate values – Genuine, Accountable, Dynamic, Respectful, and Fun – are the pillars that uphold our commitment to revolutionize healthcare delivery.

The Practice Coordinator is responsible for coordinating clinician activities at our practice locations. This role serves as a liaison to internal and external customers and provides support to the Direction of Operations, Medical Director, and provider group. The Practice Coordinator partners with the revenue cycle team, credentialing team, and various other stakeholders on projects and tasks that support effective and efficient practice operations.

Essential Duties:

• Assists with scheduling functions as needed by acting as liaison between scheduler and provider for shift coverage and help ensure accurate reflection of time worked.
• Manages projects at the practice level to include information gathering, timelines, task delegation, and communications.
• Collaborates with revenue cycle team to identify and obtain missing charts, physician documentation and other necessary information for coding and billing.
• Collaborates with credentialing team on new hire credentialing needs and maintenance of clinician credentials; this includes serving as a liaison to extend communications and gather documentation.
• Partners with hospital personnel for completion of new provider orientation and training.
• Facilitates provider interviews i.e. arrange schedule, provide tour, secure interview room, etc.
• Assists with patient complaints by documenting and forwarding to the site medical director and/or hospital personnel as appropriate.
• Coordinates stakeholder meetings on a recurring and ad hoc basis.
• Administers company and client policies and procedures in a consistent and timely manner.
• Serves as administrative support for Medical Director and Director of Operations.
• Perform other duties as assigned.

Skills, Knowledge, Abilities:

• Proficient in Microsoft Office with ability to effectively navigate job related software for credentialing, scheduling, and other functions.
• Familiar with healthcare jargon and terminology
• Utilize independent judgment on determining areas of collaboration, escalation, and autonomy
• Collaborate with professionals internal and external to the company and across geographic locations
• Identify and execute opportunities for improvement
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Navigate competing priorities and effectively work in a fast-paced environment
• Manage information flow in a timely and accurate manner
• Exhibit growth mindset and team-orientated behaviors

Core Clinical Partners is an equal opportunity employer, drug‑free workplace, and complies with ADA regulations as applicable.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Education:

• High School Diploma or GED required

Experience:

• Prior operations or administrative experience in healthcare industry
• Experience with MS Outlook, Word, and Excel
• Experience with MS Teams, scheduling software, and credentialing software preferred