Practice Business Manager - Burlington, VT

100 Raymond James & Associates, Inc.; Burlington (VT); On-site; USD 36,000 - 85,000; Full time

Job summary

Raymond James & Associates, Inc. in Burlington, VT seeks an experienced Practice Business Manager to drive growth for the Branch or Financial Advisor team. You will guide associates, manage daily operations, and help source new Advisors, coordinating with home office to ensure a smooth onboarding process.

You will train Advisors on platforms and products, maintain client relationships, and develop business through referrals and targeted campaigns to achieve branch goals.

Qualifications

• Bachelor’s degree in related field and a minimum of three (3) years of experience in the financial services industry.
• An equivalent combination of experience, education, and/or training as approved by Human Resources.

Responsibilities

• Develop and execute a strategic plan to monitor and control expenses to facilitate revenue growth.
• Lead delivery of the client experience by managing administrative procedures and directing client requests.
• Coordinate branch-home office workflow and research and resolve complex problems related to client accounts.
• Assist with transition, onboarding and sourcing new Advisors from initial contact through the branch.
• Plan and coordinate training for Financial Advisors on new platforms and tools.

Education

Bachelor’s degree (related field)

Job description

Job Description Summary Under limited supervision, leads in the management of the overall growth of the Branch's or Financial Advisor team’s practice. Uses extensive knowledge and skills obtained through education and experience to provide guidance to associates in resolution of moderately complex issues, client service and team project management. Directs the practice’s day to day operational functions, ensuring compliance with firm and regulatory policies and procedures. Assists with sourcing new advisors from initial contact through transition to the branch and acts in a professional sales and marketing capacity to help new and existing Financial Advisors meet sales goals. Extensive contact with internal and external customers is required to establish and maintain networking relationships that lead to creating new business.

Job Description Practice Business Manager

Job Summary Under limited supervision, manages the overall growth of the Branch or Financial Advisor's practice. Uses extensive knowledge and skills obtained through education and experience to provide guidance to associates to resolve moderately complex issues, provide client service and manage projects. Directs the practice's day-to-day operational functions, ensuring compliance with firm and regulatory policies and procedures. Assists with sourcing new Advisors from initial contact through transition to the branch. Acts in a professional sales and marketing capacity to help new and existing Financial Advisors meet sales goals. Maintains extensive contact with internal and external customers to establish and maintain networking relationships that lead to creating new business. This role is approved for teams with production of at least $3,000,000.

Essential Duties and Responsibilities

• Develop and execute a strategic plan to monitor and control expenses in order to facilitate revenue growth for the practice, improve productivity, realize operational efficiencies and address the competitive landscape.
• Lead delivery of the client experience by managing administrative procedures as well as directing and coordinating client requests.
• Work directly with home office personnel to coordinate branch-home office workflow.
• Research and resolve complex problems related to client accounts and inquiries.
• May review daily work of practice team’s support staff.
• Evaluate support staff workload to determine any necessary assignment or workflow changes.
• Plan and coordinate special projects for practice, including events for clients and prospects.
• Assess training needs, identify industry-developed training programs and coordinate training implementation.
• Assist with training Financial Advisors on the latest platform and product enhancements, including new software, websites and other tools and resources.
• Educate Financial Advisors on the benefits of products and services offered for their clients.
• Develop and maintain strong relationships with key internal and external business partners.
• Source and develop new Financial Advisor affiliations to achieve branch recruiting goals.
• Establish relationships with prospective Advisors, sharing information regarding the Raymond James and Associates platform.
• Maintain a prospect database, gathering information and data on prospects to determine suitability during the branch recruiting process.
• Participate in conference calls and meetings with prospects to understand their business and product mix. Address issues, interests and concerns during such meetings.
• Prepare payout analyses based on prospect’s production and mix of business. Generate proposals for prospects.
• Oversee the transition process for internal transfers or new affiliates to ensure a professional recruiting process from initial contact through transition to the branch. Ensure every step of the onboarding process is executed properly.
• Partner with home office departments to leverage product sales and generate new business opportunities for Financial Advisors.
• Respond to requests from Financial Advisors regarding product sales.
• Create business development strategies.
• Maintain and expand referral sources, including coordinating target marketing campaigns.
• Perform other duties and responsibilities as assigned.

Knowledge of

• Team and branch market strategy.
• Company policies and procedures, as well as industry rules and regulations.
• Investment concepts, practices and procedures used in the securities industry.
• Concepts, practices and procedures of business development in a financial services environment.
• Financial markets and products.

Skill in

• Sourcing and developing prospects, responding to inquiries, and turning them into sales opportunities.
• Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.
• Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

Ability to

• Use oral and written communication skills to interact effectively with all levels of the organization and external clients.
• Provide and lead others to provide a high level of customer service in a calm, courteous and professional manner.
• Utilize tact and diplomacy to handle customers in a deadline-driven environment.
• Project a professional appearance and demeanor while working with clients.
• Maintain currency in investment advisor and financial planner services and products.
• Work independently as well as within a team, under minimal supervision.

Education/Previous Experience

Bachelor’s Degree in related field and a minimum of three (3) years of experience in the financial services industry. OR ~ An equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications

• SIE required provided that an exemption or grandfathering cannot be applied.
• Series 7 required.
• Series 63, 65 and/or 66 as required by state.
• Ability to obtain additional securities and advisory state registrations if required by state.

Travel Required: Yes, 15 % of the Time

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance

Work Experience

General Experience - 3 to 6 years

Certifications

s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Salary Range

Salary Range $35,568.00-$85,000.00

Travel Less than 25% Workstyle Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Eligibility for benefits

Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: Grow professionally and inspire others to do the same Work with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mind Take ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive.

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start - or continue - growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James - and why they stay.