Practice Assistant Senior - Thoracic Surgery

Mass General Brigham; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

Tuition assistance

Employee Assistance Program and 상담 리소스

Job summary

Mass General Brigham in Boston requires a Practice Assistant Senior for Thoracic Surgery to coordinate the surgical journey and support a Thoracic Surgery faculty group. The role focuses on scheduling and preoperative coordination within a fast-paced healthcare setting.

You will work closely with surgeons, clinical teams, and patients, guiding preoperative testing, admissions, and next steps, while managing multiple priorities and ensuring accurate communications and documentation.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office experience required.
• Healthcare experience is strongly preferred, especially in surgical scheduling or clinical coordination.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills with a professional, patient-centered approach.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Coordinate surgeries and all required preoperative testing for a Thoracic Surgery faculty group.
• Manage operative scheduling through Epic, coordinating timing, availability, and equipment needs.
• Guide patients through preoperative testing, with clear instructions and next steps.
• Schedule pre-admission appointments, radiology, labs, and other testing as required.
• Coordinate patient testing requested by attending physicians and liaise with clinical teams and outside institutions.
• Arrange outside hospital transfers and admissions to the Thoracic Surgery Service.
• Maintain surgical schedules in Epic and Snapboard; update as needed.
• Coordinate pre-certifications and authorizations for surgeries and tests.
• Ensure outside testing and records are available to the surgical team.
• Monitor scheduling voicemail and return calls within one business day.
• Perform other duties as assigned by the manager.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

## Practice Assistant Senior - Thoracic SurgeryApply: Onsite: Boston-MA: Full time: Posted Today: RQ4085948Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Join the Thoracic Surgery team at Brigham and Women’s Hospital in a key role coordinating the surgical journey for patients and supporting an assigned group of Thoracic Surgery faculty. This position is focused specifically on surgical scheduling and preoperative coordination, making it a great opportunity for an experienced administrative professional who thrives in a fast-paced healthcare environment.**Qualifications**# What You’ll Do* Coordinate **surgeries and all required preoperative testing** for an assigned group of Thoracic Surgery faculty.* Manage operative scheduling through **Epic**, working closely with surgeons and the OR to coordinate timing, availability, and special equipment needs.* Guide patients through the preoperative process, clearly communicating testing requirements, surgery-day instructions, admissions, and next steps.* Schedule pre-admission appointments, radiology, laboratory testing, and other required preoperative testing.* Coordinate patient testing requested by attending physicians and serve as a liaison between patients, clinical teams, hospital departments, and outside institutions.* Arrange outside hospital transfers and admissions to the Thoracic Surgery Service.* Review and maintain surgical schedules using Epic and Snapboard, making updates as needed.* Coordinate necessary pre-certifications and authorizations for surgeries and ordered testing.* Ensure outside testing, records, and clinical information are appropriately coordinated and available to the surgical team.* Monitor Surgical Scheduling voicemail and return patient calls within one business day.* Perform other duties as assigned by the manager. # What We’re Looking For* **High School Diploma or equivalent required*** **3–5 years of office experience required*** Previous **healthcare experience is strongly preferred**, particularly experience involving surgical scheduling, clinical coordination, or another patient-facing healthcare environment.* Strong organizational and time-management skills with the ability to manage multiple competing priorities.* Excellent written and verbal communication skills with a professional, patient-centered approach.* Strong attention to detail and ability to proofread and edit written communications.* Advanced proficiency with **Microsoft Outlook, Word, Excel, and PowerPoint**.* Ability to work effectively with physicians, clinical teams, patients, hospital departments, and outside organizations. # Schedule & Work Arrangement* **Monday–Friday, 8:30 a.m.–5:00 p.m.*** **Onsite during training*** Opportunity to work **remotely one day per week after training** # BenefitsAt Mass General Brigham, employees have access to a comprehensive benefits package designed to support **health, financial well-being, work-life balance, and professional growth**.Benefits include:* **Medical, dental, and vision coverage*** **Retirement and savings programs*** **Paid time off (PTO)*** **Life, AD&D, and disability insurance*** **Tuition assistance*** **Employee Assistance Program and counseling resources*** **Child and dependent care support*** Additional **voluntary benefits and employee perks** # Compensation**Starting pay is $22/hour, with the opportunity for a higher rate based on your individual experience and qualifications.****Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**15 Francis Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$19.37 - $27.71/Hourly**Grade**4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.