Practice Assistant (Round Rock, TX)

Geode Health Inc.; Round Rock (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision benefits

Paid vacation and holidays

401k plan

State of the art technology

Job summary

Geode Health is a rapidly growing national provider of outpatient mental health services seeking a Practice Assistant. You will perform clinical and administrative tasks, support providers, and help improve patient care in ambulatory settings.

The role emphasizes patient confidentiality, teamwork, and adherence to standards while assisting with HR processes and drug screening as needed. Join a mission-driven environment focused on accessible mental health care.

Qualifications

• At least one year of experience working in a medical office and/or mental health.
• Experience working with patients who are anxious or depressed (preferred).
• Ability to maintain professional appearance and demeanor when interacting with patients.

Responsibilities

• Supports providers with delivery of high‑quality ambulatory care.
• Secures patient information and maintains confidentiality.
• Responds to requests for information using policies and instructions.
• Maintains safe workplace by following procedures and regulations.
• Assists with HR processes, I-9 verification and drug screening as needed.
• Performs other duties assigned by supervisor.

Skills

Medical office experience

Communication skills

Team player

Organizational skills

Privacy & confidentiality

Education

Associates degree

Bachelor's degree

Healthcare experience

Job description

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to "Transform mental health by making it more accessible, affordable and effective". We are looking for a passionate Practice Assistant. The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers.

The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Most importantly we're looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.

Job Responsibilities

The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients Practice Assistants are vital to the effective operations of a fast-paced practice Secures patient information and maintains patient confidence by completing and safeguarding medical records Serves and protects the practice by adhering to professional standards Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations Knowledge of emergency procedures and assist in crisis situations Understanding of policies and procedures Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work Complete all other relevant responsibilities as assigned by the supervisor

Ideal Candidate Profile

Passionate about our mission and inspiring others Self-starter, for whom no task is too big or too small and takes ownership of their decisions Contribute to the collective effort both within own scope - and beyond - as needed Creative and strategic thinker A lifelong learner who believes in giving and receiving feedback to get better each day Organized & process-oriented

Qualifications/Skills

At least one year of experience working in a medical office and/or mental health is (preferred) Experience working with patients who are suffering from anxiety and depression (preferred) Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred) Excellent communication skills and ability to work well with a team Excellent computer skills

Education and Experience Requirements

Associates or bachelor's degree (preferred) Some experience in healthcare settings (preferred) Knowledge of working at a clinical setting (preferred)

At Geode Health, we offer:

Competitive compensation Medical, dental and vision benefits Life insurance Short and long-term disability Paid vacation and holidays Matching 401k plan State of the art technology

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

To learn more, visit us as www.geodehealth.com