Practice Assistant (Fort Worth, TX)

Geode Health; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental and vision benefits

Life insurance

Short and long-term disability

Paid vacation and holidays

401(k) matching

State-of-the-art technology

Job summary

Geode Health is hiring a Practice Assistant to join a fast-growing national outpatient mental health team. You will support providers, manage administrative tasks, and help ensure high-quality patient care in an ambulatory setting.

The ideal candidate brings at least one year in a medical office, good communication and computer skills, and the ability to handle confidential information with professionalism. Training and benefits are provided.

Qualifications

• One year of experience in a medical office or mental health setting preferred.
• Experience with patients with anxiety and depression preferred.
• Professional appearance and demeanor when interacting with patients in mental health settings.

Responsibilities

• Support providers in delivering high-quality ambulatory patient care.
• Maintain patient records securely and confidentially.
• Respond to information requests following policies and provider instructions.
• Assist with HR compliance tasks including I-9 forms.
• Assist with drug screening processes and specimen handling.
• Maintain safe work environment and crisis procedures.
• Adhere to privacy standards and policies.

Skills

Communication

Teamwork

Interpersonal skills

Computer skills

Education

Associate’s or bachelor’s degree

Job description

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

Practice Assistant

We are looking for a passionate Practice Assistant. The ideal candidate will be motivated to join a quickly growing organization and excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi‑skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. As a key team player, the Practice Assistant supports patients and clinical staff in the ambulatory care environment and helps advance our mission to improve mental healthcare across the country.

Job Responsibilities

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high‑quality health care to ambulatory patients.
• Medical Assistants are vital to the effective operations of a fast‑paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Responds to verbal and electronic requests for information and assistance using proper policies, reference tools, and provider instructions.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keeps knowledge of emergency procedures and assists in crisis situations.
• Understands policies and procedures.
• Supports HR compliance processes, including assisting with the completion and verification of I‑9 forms for Geode employees.
• Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies.
• Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of the work.
• Completes all other relevant responsibilities as assigned by the supervisor.

Ideal Candidate Profile

• Passionate about the mission and inspiring others.
• Self‑starter who approaches tasks with ownership and is not afraid of tasks large or small.
• Contributes to the collective effort both within their scope and beyond, as needed.
• Creative and strategic thinker.
• Commitment to lifelong learning and welcoming feedback to improve daily.
• Organized and process‑oriented.

Qualifications / Skills

• At least one year of experience working in a medical office and/or mental health (preferred).
• Experience working with patients who are suffering from anxiety and depression (preferred).
• Ability to maintain a professional appearance and demeanor and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

Education and Experience Requirements

• Associate’s or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working in a clinical setting (preferred).

At Geode Health, we offer

• Competitive compensation.
• Medical, dental and vision benefits.
• Life insurance.
• Short and long‑term disability.
• Paid vacation and holidays.
• Matching 401(k) plan.
• State‑of‑the‑art technology.

Why work for Geode Health?

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we ensure our providers have unmatched support and resources so they can focus on delivering great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front‑end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation.

To learn more, visit us at www.geodehealth.com.