Practice Assistant - Northeastern Co-op Student

Beth Israel Lahey Health; Newton (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health is seeking a clerical support professional to relieve the practice’s administrative workload. The role involves performing a variety of clerical tasks in a timely, efficient manner and supporting daily operations in a healthcare setting.

Responsibilities include data entry from limited fields, handling mail, filing, scanning, and providing polite, basic patient assistance over the phone. Strong English communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Clerical experience preferred.
• Must read, write and communicate effectively in English with patients and staff.
• Familiarity with alphabetical filing systems preferred.
• Familiarity with office equipment preferred.

Responsibilities

• Perform clerical duties as guided by policies and procedures.
• Reference data from a database or computer system and document communications.
• Collect information from patients and others.
• Sort and distribute mail and file records.
• Scan and fax documents, copy and collate materials.
• Pull records and input data in limited fields.
• Maintain storage areas and filing systems.
• Provide back up phone coverage and answer basic questions.

Skills

English communication

Filing systems familiarity

Phone etiquette

Education

High School Diploma or equivalent

Tools

Office equipment

Job description

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Performs a variety of clerical support functions to alleviate and assist the practice’s administrative workload. This clerical position will have an impact on department operations by completing clerical tasks in a timely and efficient manner.

Job Description:

Job Functions

• As part of the practice team, this position: Performs a variety of clerical duties as outlined by clear guidance and policies and procedures, which may include functions such as:
• Referencing data from a database or computer system and documenting and/or communicating as appropriate
• Collecting specific information from patients and others
• Sorting and distributing mail
• Sorting and filing records and files
• Scanning and faxing documents
• Coping and collating materials
• Pulling records and files
• Inputting specific data in limited fields
• Cleaning out and organizing storage areas and filing cabinets
• Packing files and documenting contents for long term storage
• Providing back up phone coverage, answering the phone in a polite and courteous manner, directing calls as appropriate and answering basic, repetitive questions

Minimum Qualifications

• Education: High School Diploma or equivalent preferred.
• Experience: Clerical experience preferred.
• Other Skills/Knowledge: If expected to interact with people and/or answer the phones, for safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team, required.
• Familiarity with alphabetical filing systems preferred
• Familiarity with office equipment preferred

LICENSES, REGISTRATIONS, CERTIFICATIONS: N/A LIFE SUPPORT CERTIFICATION REQUIRED: N/A

POPULATION SPECIFIC REQUIREMENTS: N/A

Other Job Requirements

• On-call Requirement: N/A
• Schedule Requirements: Based on business needs.
• Travel Requirements: Work location may vary based on business needs.

Reporting Relationships

• Reporting structure depends on the size and organizational structure of the practice.

Does not supervise others.

Pay Range:

$17.00 - $22.88

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geographyof work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients’ lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled