Practice Assistant - Co-op

Beth Israel Lahey Health; Brookline (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Beth Israel Lahey Health in Brookline, MA is seeking a clerical support member to help reduce the practice's administrative workload. You will perform a variety of front-desk and back-office tasks such as data entry, filing, mail handling, scanning, and providing backup phone coverage.

The role emphasizes clear communication in English with patients and team members, familiarity with filing systems, and accuracy in document handling. A high school diploma and clerical experience are preferred.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Experience: Clerical experience preferred.
• Must read/write English to communicate with patients, visitors and hospital staff.
• Familiarity with alphabetical filing systems preferred.

Responsibilities

• Reference data from a database or system and document or communicate as appropriate.
• Collect specific information from patients and others.
• Sort and distribute mail.
• Sort and file records and documents.
• Scan and fax documents.
• Copy and collate materials.
• Pull records and files.
• Input data in limited fields.
• Clean and organize storage areas and filing cabinets.
• Pack files and document contents for long-term storage.
• Provide back-up phone coverage and answer routine questions.

Skills

Clerical skills

Phone etiquette

Data entry

Filing systems

Education

High School Diploma

Tools

Office equipment

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Performs a variety of clerical support functions to alleviate and assist the practice’s administrative workload.

This clerical position will have an impact on department operations by completing clerical tasks in a timely and efficient manner.

JOB FUNCTIONS

• Referencing data from a database or computer system and documenting and/or communicating as appropriate
• Collecting specific information from patients and others
• Sorting and distributing mail
• Sorting and filing records and files
• Scanning and faxing documents
• Coping and collating materials
• Pulling records and files
• Inputting specific data in limited fields
• Cleaning out and organizing storage areas and filing cabinets
• Packing files and documenting contents for long term storage
• Providing back up phone coverage, answering the phone in a polite and courteous manner, directing calls as appropriate and answering basic, repetitive questions

MINIMUM QUALIFICATIONS

Education: High School Diploma or equivalent preferred.

Experience: Clerical experience preferred.

• If expected to interact with people and/or answer the phones, for safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team, required.
• Familiarity with alphabetical filing systems preferred
• Familiarity with office equipment preferred

LICENSES, REGISTRATIONS, CERTIFICATIONS

N/A

LIFE SUPPORT CERTIFICATION REQUIRED

N/A

POPULATION SPECIFIC REQUIREMENTS

N/A

OTHER JOB REQUIREMENTS

On-call Requirement: N/A Schedule Requirements: Based on business needs. Travel Requirements: Work location may vary based on business needs.

REPORTING RELATIONSHIPS

Reporting structure depends on the size and organizational structure of the practice. Does not supervise others.

Pay Range: $17.00 - $22.88

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together.

Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.

Our culture promotes continuous learning, growth, innovation and a sense of belonging.

We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.

While you're busy caring for and supporting our patients, we take care of you.