Practice Assistant II

Mass General Brigham Incorporated.; Lexington (MA); On-site; USD 24,397 - 34,357; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Job summary

Mass General Brigham Incorporated in Lexington, MA is seeking a full-time Practice Assistant II to provide administrative support in a clinical setting. You will greet and assist patients, manage appointment scheduling, and handle clerical tasks related to patient visits.

Successful candidates will have a high school diploma and 2-3 years of office experience including EPIC systems. The position is onsite, Monday to Friday, with a competitive pay range of $17.71 to $24.94 hourly.

Qualifications

• 2-3 years of office experience required.
• Must be comfortable working with children and adults with autism spectrum disorder.
• Ability to manage multiple tasks effectively and follow established protocols.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service.
• Make patient appointments and maintain appointment records.
• Provide assistance and training for scheduling and registration systems.

Skills

Proficiency with Office Suite

Strong interpersonal skills

Time management skills

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

## Practice Assistant IIApplyremote type: Onsitelocations: Lexington-MAtime type: Full timeposted on: Posted Todayjob requisition id: RQ4065015Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**The Lurie Center for Autism is a multidisciplinary clinical, research, training and advocacy program dedicated to treating individuals with autism spectrum disorder and other developmental disorders across the lifespan. Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders, and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -May be required to accept co-payments. -Handles, screens and/or takes messages related to prior authorizations, -provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Must be comfortable working with children and adults with autism spectrum disorder, demonstrating patience, empathy, and strong interpersonal skills.**Qualifications**Education High School Diploma or Equivalent required Experience office experience 2-3 years required-EPIC experience required Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of medical office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.**Additional Job Details (if applicable)**Full Time OnsiteMonday - Friday 7am to 3:30pm## **Remote Type**Onsite**Work Location**1 Maguire Road**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$17.71 - $24.94/Hourly**Grade**3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.