Practice Assistant (Float)

Geode Health Inc.; Lawrenceville (GA); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision benefits

Life insurance

Short and long-term disability

Paid vacation and holidays

401k matching

State of the art technology

Job summary

Geode Health is seeking a Practice Assistant (Float) to support multiple Georgia offices in Athens, Gainesville, Lawrenceville, and Duluth. The role blends clinical and administrative duties to deliver high-quality ambulatory care and protect patient information.

Ideal candidates have healthcare experience, strong communication, and professional appearance. Join a mission-driven team offering benefits and opportunities across a growing national network.

Qualifications

• At least one year of experience in a medical office and/or mental health setting.
• Experience with patients suffering from anxiety and depression preferred.
• Professional appearance and demeanor in a clinical setting.
• Strong communication and teamwork abilities.
• Proficient computer skills and electronic records awareness.

Responsibilities

• Support providers with delivery of high-quality care to ambulatory patients.
• Operate as a multi-skilled member handling clinical and administrative tasks.
• Secure patient information and safeguard medical records.
• Adhere to professional standards to protect the practice.
• Respond to information requests using proper policies and tools.
• Maintain a safe, secure, and healthy work environment per procedures.
• Know emergency procedures and assist in crisis situations.
• Support HR processes, including I-9 verification forGeode employees.
• Assist with drug screening processes, including specimen collection.
• Maintain confidentiality of patient, provider, and org data.

Skills

Medical office experience

Mental health experience

Professional appearance

Communication skills

Computer skills

Education

Associates or Bachelor’s degree

Job description

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”. We are looking for passionate Practice Assistant (Float). The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country. This is a full-time float position that will be covering for offices in Athens, Gainesville, Lawrenceville and Duluth.

Job Responsibilities:

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients.
• Practice Assistants are vital to the effective operations of a fast-paced practice.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records.
• Serves and protects the practice by adhering to professional standards.
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
• Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Knowledge of emergency procedures and assist in crisis situations.
• Understanding of policies and procedures.
• Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees.
• Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies.
• Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work.
• Complete all other relevant responsibilities as assigned by the supervisor.

Ideal Candidate Profile:

• Passionate about our mission and inspiring others.
• Self-starter, for whom no task is too big or too small and takes ownership of their decisions.
• Contribute to the collective effort both within own scope - and beyond - as needed.
• Creative and strategic thinker.
• A lifelong learner who believes in giving and receiving feedback to get better each day.
• Organized & process-oriented.

Qualifications/Skills:

• At least one year of experience working in a medical office and/or mental health is (preferred).
• Experience working with patients who are suffering from anxiety and depression (preferred).
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred).
• Excellent communication skills and ability to work well with a team.
• Excellent computer skills.

Education and Experience Requirements:

• Associates or bachelor’s degree (preferred).
• Some experience in healthcare settings (preferred).
• Knowledge of working at a clinical setting (preferred).

At Geode Health, we offer:

• Competitive compensation.
• Medical, dental and vision benefits.
• Life insurance.
• Short and long-term disability.
• Paid vacation and holidays.
• Matching 401k plan.
• State of the art technology.