Practice Assistant

Geode Health; Suwanee (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision benefits

Life insurance

Short and long-term disability

Paid vacation and holidays

Matching 401k plan

State of the art technology

Flexible schedule

In-person and virtual patient visits

Comprehensive admin support (front 
办公

Job summary

Geode Health is seeking a detail-oriented Practice Assistant for our Suwanee, GA office. This role combines clinical and administrative duties to support providers and the care team in delivering high-quality outpatient mental health services.

The Practice Assistant will handle patient records, appointment coordination, and compliance tasks while maintaining confidentiality and professional communication with patients and staff.

Qualifications

• At least one year of experience in a medical office and/or mental health setting.
• Experience with patients suffering from anxiety and depression preferred.
• Professional appearance and demeanor when interacting with patients.
• Excellent communication and teamwork abilities.
• Strong computer skills for clinical and administrative tasks.

Responsibilities

• Support providers with delivery of high-quality care to ambulatory patients.
• Assist with maintaining and safeguarding medical records and patient confidentiality.
• Respond to information requests following policies and provider instructions.
• Adhere to standards to maintain a safe, secure work environment.
• Assist with HR compliance tasks, including I-9 verifications and drug screening as needed.
• Support front office, accounting, finance, payroll, and HR activities as required.

Skills

Medical office experience

Mental health experience

Professional appearance

Communication skills

Computer skills

Education

Associates or bachelor's degree

Job description

Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”. We are looking for passionate Practice Assistant for our Suwanee office. The ideal candidate will be motivated by joining a quickly growing organization. Excited to help us improve the care experience for patients and providers. The Practice Assistant is a multi-skilled worker who assumes a wide range of clinical and administrative roles within the physician office setting. The Practice Assistant serves as a key team player when interacting and communicating with patients and/or clinical staff in the ambulatory care environment. Most importantly we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country.

Job Responsibilities

• The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients
• Practice Assistants are vital to the effective operations of a fast-paced practice
• Secures patient information and maintains patient confidence by completing and safeguarding medical records
• Serves and protects the practice by adhering to professional standards
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
• Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Knowledge of emergency procedures and assist in crisis situations
• Understanding of policies and procedures
• Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees
• Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies
• Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work
• Complete all other relevant responsibilities as assigned by the supervisor

Ideal Candidate Profile

• Passionate about our mission and inspiring others
• Self-starter, for whom no task is too big or too small and takes ownership of their decisions
• Contribute to the collective effort both within own scope - and beyond - as needed
• Creative and strategic thinker
• A lifelong learner who believes in giving and receiving feedback to get better each day
• Organized & process-oriented

Qualifications/Skills

• At least one year of experience working in a medical office and/or mental health is (preferred)
• Experience working with patients who are suffering from anxiety and depression (preferred)
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
• Excellent communication skills and ability to work well with a team
• Excellent computer skills

Education and Experience Requirements

• Associates or bachelor’s degree (preferred)
• Some experience in healthcare settings (preferred)
• Knowledge of working at a clinical setting (preferred)
• #LI-Onsite

Benefits

• Competitive compensation
• Medical, dental and vision benefits
• Life insurance
• Short and long-term disability
• Paid vacation and holidays
• Matching 401k plan
• State of the art technology
• Flexible schedule
• In-person and virtual patient visits
• Comprehensive admin support (front office, accounting, finance, payroll, HR, etc)
• Professional development opportunities
• Clinical community, support, and leadership

Why work for Geode Health

At Geode Health, we take our commitment to patients and providers seriously. We focus every day on how to help patients across the United States get the best possible mental health care available. To achieve this, we focus on ensuring our providers have unmatched support and resources so that they can focus on providing great care. We are backed by KKR, a leading private equity firm with the experience and mission alignment to truly make an impact. Joining Geode Health will put you on the front-end of a rapidly growing movement to increase access and improve outcomes for mental health patients and providers across the nation. To learn more, visit us at www.geodehealth.com.

Equal Opportunity Employer

Geode Health is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences of our workforce.

Estimated hourly pay range: $19.00-$21.00