Practice Assistant, Cancer Center

RWJBarnabas Health; Livingston (NJ); On-site; USD 29,000 - 35,000; Full time

Job summary

RWJBarnabas Health in Melchiorre Cancer Center is seeking a Practice Assistant to handle patient-related clerical duties and act as a liaison between patients and clinical teams, including scheduling, typing, scanning, and triage.

You will welcome patients and families, manage registration and appointment flow, coordinate with physicians, nurses, and staff to support efficient workflows, and help maintain department operations.

Qualifications

• High School diploma or equivalent; college degree preferred.
• Prefer clerical experience in health care and familiarity with medical terminology.
• Proficient with Microsoft Office and basic computer skills; familiar with office equipment.

Responsibilities

• Welcoming patients and families while providing courteous service.
• Managing scheduling, registration and appointment flow.
• Preparing, organizing, and completing paperwork to be sent overnight or stored.
• Collaborating with physicians, nurses, and the healthcare team to support workflows.
• Maintaining department clerical operations across modalities.
• Coordinating and developing the schedule to ensure staffing coverage.
• Participating in process improvements and departmental initiatives.
• Supporting daily operations by maintaining supplies and an organized work area.

Skills

Clerical experience

Microsoft Office

Electronic Health Records (EHR)

Customer service

Education

High School diploma or equivalent

College degree preferred

Tools

Copiers & Fax Machines

Job description

Job Title: Practice Assistant

Location: Melchiorre Cancer Center

Department Name: Cancer Center

Req #: 0000261724

Status: Hourly

Shift: Day

Pay Range: $21.00 - $25.50 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Section II: Summary of Job Function

Practice Assistant performs all patient related clerical duties necessary to assist the health care team to provide patient care. Acts as a liaison between patients and clinical teams. This includes but is not limited to maintaining physician schedule, typing, scanning, telephone triage, and other clerical functions relating to patient care. Ability to cross cover telephone assistant, pre-authorization, billing clerk, and check out.

A Practice Assistant, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service


• Assuring a high degree of customer service including scheduling time, appointment wait time and registration


• Preparing, organizing, and completing paperwork to be sent overnight letter and maintaining log including confirmation receipt


• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows including pathology, radiology, lab reports and referring MD notes


• Maintaining clerical operations within all modalities of the department


• Coordinating and developing schedule to ensure adequate staffing coverage


• Participating in process improvement and initiatives


• Supporting the daily operations of the department by maintaining supplies and ensuring an organized work environment

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same


• You thrive on staying organized and balancing multiple priorities.


• You communicate clearly and professionally with patients, families, physicians, and colleagues


• You take pride in providing outstanding customer service and compassionate support


• You are comfortable using computers and learning electronic health record systems.


• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care


• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this opportunity, you must have a High School diploma and equivalent, college degree preferred. Preferably with clerical experience in health care and medical terminology. Knowledgeable with Microsoft Office and proficient computer skills. Familiarity with office equipment such as copiers and fax machines. Must demonstrate willingness to learn. Full Time, 9:00am-5:00pm, Monday-Friday.