Practice Assistant

Jobtailor; Marietta (GA); On-site; USD 36,000 - 56,000; Full time

Job summary

Jobtailor is seeking an organized administrative professional to support ambulatory health care delivery and ensure a secure, compliant clinical environment. You will assist with patient flow, documentation, and HR compliance while coordinating with clinical staff.

The role emphasizes protecting patient confidentiality, managing records, and adhering to professional standards in a fast-paced clinic setting. Strong communication and teamwork are essential for success.

Qualifications

• Experience in a medical office and/or mental health setting preferred.
• Experience working with patients who have anxiety and depression preferred.
• Maintains professional appearance and demeanor and interfaces well with patients.
• Excellent communication skills and ability to work well with a team.
• Proficient with computers and common office software.

Responsibilities

• Support the delivery of high-quality health care to ambulatory patients.
• Support efficient operations of a fast-paced practice.
• Safeguard patient information and medical records; maintain confidentiality.
• Respond to information requests using policies and provider instructions.
• Maintain a safe, compliant work environment per standards and regulations.
• Assist with HR compliance processes, including I-9 verification.
• Support drug screening processes, including specimen collection and shipping.

Skills

Excellent communication skills

Team collaboration

Interpersonal skills

Professional appearance

Excellent computer skills

Education

Associates or Bachelor’s degree

Tools

I-9 Form Verification

Electronic Communication Systems

Reference Tools

Job description

• Support providers with the delivery of high-quality health care to ambulatory patients
• Support the effective operations of a fast-paced practice
• Secure patient information and maintain patient confidence by completing and safeguarding medical records
• Serve and protect the practice by adhering to professional standards
• Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions
• Maintain a safe, secure and healthy work environment by following standards, procedures, and legal regulations
• Apply knowledge of emergency procedures and assist in crisis situations
• Support HR compliance processes, including assisting with completion and verification of I-9 forms
• Assist with drug screening processes, including specimen collection, shipment, and ordering supplies
• Maintain strict confidentiality of patient, provider, and organizational information
• Complete other relevant responsibilities assigned by the supervisor

Requirements

• At least one year of experience working in a medical office and/or mental health is (preferred)
• Experience working with patients who are suffering from anxiety and depression (preferred)
• Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting (preferred)
• Excellent communication skills and ability to work well with a team
• Excellent computer skills
• Associates or bachelor’s degree (preferred)
• Some experience in healthcare settings (preferred)
• Knowledge of working at a clinical setting (preferred)

Core Competencies

Demonstrates expertise in supporting healthcare delivery in ambulatory settings, maintaining patient confidentiality, and adhering to compliance standards. Proficient in crisis management and effective communication within a clinical environment.

Highest-signal resume keywords

• Patient Care Support
• Crisis Management
• Healthcare Compliance
• Excellent Communication Skills
• Medical Record Management

ATS Optimization Keywords

Hard Skills

• Medical Record Management
• Drug Screening Processes
• I-9 Form Verification
• Emergency Procedures Knowledge
• Clinical Setting Experience

Soft Skills

• Team Collaboration
• Professional Appearance
• Interpersonal Skills

Industry Keywords

• Ambulatory Care
• Mental Health
• Patient Confidentiality
• Healthcare Operations
• Legal Regulations

Tools & Technologies

• Reference Tools
• Electronic Communication Systems