Practice Administrator, Neurology

Brigham and Women's Hospital; Boston (MA); Hybrid; USD 80,000 - 117,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Brigham and Women's Hospital in Boston seeks an experienced Practice Administrator to lead multisite ambulatory operations within the Mass General Brigham Neurology program. You will support physicians and advanced practice providers, drive operational efficiency, and enhance patient experience across locations.

The role emphasizes strategic planning, team development, and collaboration with physician leadership to advance neurological care initiatives within the new Neuroscience Institute.

Qualifications

• Bachelor's degree in a related field required; master's degree preferred.
• 5-7 years of supervisory experience required.
• 5-7 years of experience working in a healthcare environment required.
• Demonstrated leadership skills with the ability to manage, mentor, and collaborate effectively with staff.
• Strong proficiency in Microsoft Office, including Excel.
• Knowledge of GAAP, physician billing, and revenue cycle management.
• Excellent communication, organizational, and time management skills.
• Ability to manage multiple competing priorities, adapt to rapidly changing demands, and meet deadlines in a complex healthcare environment.

Responsibilities

• Provide strategic and operational leadership across multiple locations and complex, multidisciplinary practices, ensuring efficient and consistent operations.
• Lead, mentor, and develop practice managers, coordinators, and administrative staff, fostering a collaborative, high-performing team.
• Develop and implement strategic plans, administrative policies, and operational improvements that support existing and emerging clinical programs.
• Partner with physician leadership, clinical teams, and departmental stakeholders to advance organizational priorities and support exceptional patient care.
• Oversee physician onboarding and administrative functions, including credentialing, compensation, provider enrollment, and the establishment of new practices.
• Direct financial planning, budgeting, analysis, and reporting across clinical operations, supporting fiscal responsibility and operational performance.
• Ensure compliance with regulatory standards, institutional policies, and quality improvement initiatives.
• Lead cross-functional meetings and collaborate with institutional leadership to advance departmental goals and navigate evolving operational needs.

Skills

Leadership

Communication

Organizational skills

Time management

Healthcare experience

Mentoring staff

Strategic planning

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Excel

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

MGB Department of Neurology | Full-Time | Hybrid

Lead the future of neurological care while making a meaningful impact on patients, families, and the teams who care for them!

Build your career and make a meaningful impact at the forefront of neurology, where compassionate care meets innovative science within the Mass General Brigham (MGB) Department of Neurology and the newly established Neuroscience Institute.

We are seeking an experienced, collaborative, and strategic Practice Administrator to lead complex, multisite ambulatory operations, support top physicians, physician assistants, and nurse practitioners, and help patients and families navigate complex neurological care. Join an empathetic, mission-driven administrative team dedicated to transforming lives during this exciting period of growth.

In this leadership role, you'll oversee practice operations, develop high-performing teams, and drive strategic initiatives that enhance operational efficiency, financial performance, and the patient experience across multiple locations and clinical programs.

What You'll Do

• Provide strategic and operational leadership across multiple locations and complex, multidisciplinary practices, ensuring efficient and consistent operations.
• Lead, mentor, and develop practice managers, coordinators, and administrative staff, fostering a collaborative, high-performing team.
• Develop and implement strategic plans, administrative policies, and operational improvements that support existing and emerging clinical programs.
• Partner with physician leadership, clinical teams, and departmental stakeholders to advance organizational priorities and support exceptional patient care.
• Oversee physician onboarding and administrative functions, including credentialing, compensation, provider enrollment, and the establishment of new practices.
• Direct financial planning, budgeting, analysis, and reporting across clinical operations, supporting fiscal responsibility and operational performance.
• Ensure compliance with regulatory standards, institutional policies, and quality improvement initiatives.
• Lead cross-functional meetings and collaborate with institutional leadership to advance departmental goals and navigate evolving operational needs.

Qualifications

• Bachelor's degree in a related field required; master's degree preferred. Relevant experience may be considered in lieu of a degree.
• 5-7 years of supervisory experience required.
• 5-7 years of experience working in a healthcare environment required.
• Demonstrated leadership skills with the ability to manage, mentor, and collaborate effectively with staff at all organizational levels.
• Strong proficiency in Microsoft Office, including Excel.
• Knowledge of Generally Accepted Accounting Principles (GAAP), physician billing, and revenue cycle management.
• Excellent communication, organizational, and time management skills.
• Ability to manage multiple competing priorities, adapt to rapidly changing demands, and meet deadlines in a complex healthcare environment.

Additional Job Details (if applicable)

• Hybrid work arrangement.
• Comprehensive benefits, including medical, dental, and vision coverage.
• 403(b) retirement plan.
• Tuition reimbursement.
• Discounted MBTA pass and additional employee perks.
• Opportunity to take on a strategic leadership role within MGB's newly established Neuroscience Institute.
• Collaborate with leading physicians, advanced practice providers, and multidisciplinary teams dedicated to advancing neurological care.
• Help shape the future of ambulatory operations, develop high-performing teams, and support the growth of innovative clinical programs.
• Expand your leadership expertise while contributing to operational excellence across a world-class healthcare organization.

You'll play an essential role in shaping the future of neurological care while leading the teams and operations that support patients, families, and providers. Join a collaborative, mission-driven organization where your leadership, strategic vision, and commitment to operational excellence make a meaningful impact every day!

Remote Type

Hybrid

Work Location

1620 Tremont Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$80,475.20 - $117,093.60/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.