Practice Administrator

ThedaCare; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

ThedaCare is seeking a Practice Administrator for Primary Care to provide strategic direction and operational leadership across clinics within the ThedaCare system. You will build and lead a clinic leadership team, align performance metrics with goals, and drive quality and safety initiatives.

Responsibilities include coordinating residency program operations, recruitment, onboarding, records management, evaluations, wellness activities, and policy development to ensure regulatory compliance and

Qualifications

• Experience leading clinical operations and staff in a multi-clinic setting.
• Experience managing residency/fellowship programs is a plus.
• Strong understanding of regulatory requirements and quality/safety initiatives.

Responsibilities

• Provide strategic direction and operational leadership across stand-alone or multi-faceted clinics.
• Develop and manage clinic leadership teams to ensure qualified staff.
• Identify and monitor performance metrics aligned with division goals.
• Develop policies/procedures focusing on patient safety, quality, and employee engagement.
• Coordinate residency program operations including scheduling, recruitment, onboarding, and evaluations.

Skills

Strategic planning

Operations management

Team leadership

Performance metrics

Regulatory compliance

Education

Bachelor's degree in Healthcare Administration or related field

Master's preferred in Healthcare Administration

Tools

EMR systems

Data reporting tools

Job description

The Practice Administrator, Primary Care provides strategic direction and operational leadership in collaboration with the physician leaders of stand-alone or multi-faceted clinics or multiple satellite clinics of physician practices. Develops and manages the clinic leadership team to ensure that team members are qualified to provide excellent patient care. Identifies, develops, and supports performance metrics that align with division and ThedaCare strategies and goals. Works collaboratively with leaders to develop department/division initiatives and policies and procedures that focus on employee engagement, meeting financial/business performance objectives, process improvement initiatives, patient satisfaction, quality, and workplace safety. Works closely with division leaders, clinic leaders, and team members to adjust methods and approaches to achieve targets and improve outcomes.

• Oversees program coordination and logistics by Managing resident/faculty schedules, rotation logistics, orientation, and meeting coordination, ensuring smooth daily workflows.
• Aides in recruitment and onboarding of both Residence and Faculty by participating in interviews and evaluations.
• Maintains resident records, duty hours, procedure logs, generates reports, and manages program evaluation systems.
• Coordinates evaluations, manages wellness activities, assists with career development, and provides support.
• Develops and implements Residency Program policies, ensuring compliance with regulatory guidelines