Practice Administrator

The Jane Pauley Community Health Center, Inc; Shelbyville (IN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

401(k) with employer contribution

Life and disability coverage

Job summary

The Jane Pauley Community Health Center, Inc in Shelbyville, Indiana is seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role ensures smooth center operations, supports staff, and delivers high-quality care.

The Practice Manager will oversee clinical and clerical teams, coordinate between practices and administration, and drive operational excellence in a community-focused health center setting.

Qualifications

• Masters in Healthcare Administration preferred or Bachelor's in Business/Management with 2+ years of concurrent management in ambulatory/physician practice.
• MGMA Certification strongly preferred.
• Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment.

Responsibilities

• Oversee day-to-day operations of assigned health center locations.
• Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows.
• Manage patient scheduling, fee collection, and administrative/financial data tracking.
• Ensure compliance with health center policies, procedures, and quality standards.
• Collaborate with Senior Leadership to achieve operational and budgetary goals.
• Develop and implement policies and procedures to improve patient care and optimize resources.
• Foster effective communication and feedback loops with staff to enhance performance and engagement.
• Coordinate and participate in service activities to ensure continuous and optimal patient care.
• Provide accurate data and reports to document health center operations and outcomes.

Skills

Team leadership

Operations management

Healthcare administration

Education

Master's in Healthcare Administration

Bachelor's in Business/Management

Job description

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Come be part of a team that is changing lives every day.

We are seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care.

As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence.

Job Responsibilities (include but are not limited to):

• Oversee the day-to-day operations of assigned health center locations
• Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows
• Manage patient scheduling, fee collection, and administrative/financial data tracking
• Ensure compliance with health center policies, procedures, and quality standards
• Collaborate with Senior Leadership to achieve operational and budgetary goals
• Develop and implement policies and procedures to improve patient care and optimize resources
• Foster effective communication and feedback loops with staff to enhance performance and engagement
• Coordinate and participate in service activities to ensure continuous and optimal patient care
• Provide accurate data and reports to document health center operations and outcomes

Minimum Qualifications:

• Master's degree in Healthcare Administration (preferred) OR
• Bachelor's degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting
• 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements
• MGMA Certification strongly preferred
• Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!