Practice Administrator

Jane Pauley Community Health Center, Inc.; Shelbyville (IN); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Generous PTO

401(k) with employer contribution

Life and disability coverage

Job summary

Jane Pauley Community Health Center, Inc. in Shelbyville is seeking an experienced Practice Manager to lead daily operations across our health center. You will oversee clinical and clerical teams, optimize scheduling, billing processes, and ensure patient care meets high standards.

This role partners with senior leadership to drive operational excellence, develop policies, monitor budgets, and support staff growth. If you thrive in a mission-driven environment, join us to improve access to care.

Qualifications

• Master’s degree in Healthcare Administration or related field.
• Bachelor’s in Business/Management with healthcare experience acceptable.
• MGMA Certification strongly preferred.
• 6+ years of ambulatory/physician practice management may substitute for degree requirements.

Responsibilities

• Oversee day-to-day operations of the health center locations.
• Supervise, schedule, and support clinical and clerical staff.
• Manage patient scheduling, fee collection, and data tracking.
• Ensure compliance with center policies, procedures, and quality standards.
• Collaborate with Senior Leadership on budgets and goals.
• Develop and implement policies to improve patient care and resource use.
• Foster communication and feedback loops with staff.
• Coordinate service activities to ensure continuous care.
• Provide accurate data reports documenting operations and outcomes.

Skills

Leadership

Operations management

Process improvement

Staff supervision

Data reporting

Education

Master’s degree in Healthcare Administration

Bachelor’s degree in Business/Management (or related healthcare field)

2+ years management experience in ambulatory/physician practice

MGMA Certification

Job description

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Come be part of a team that is changing lives every day.

We are seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care.

As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence.

Job Responsibilities (include but are not limited to):

• Oversee the day-to-day operations of assigned health center locations
• Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows
• Manage patient scheduling, fee collection, and administrative/financial data tracking
• Ensure compliance with health center policies, procedures, and quality standards
• Collaborate with Senior Leadership to achieve operational and budgetary goals
• Develop and implement policies and procedures to improve patient care and optimize resources
• Foster effective communication and feedback loops with staff to enhance performance and engagement
• Coordinate and participate in service activities to ensure continuous and optimal patient care
• Provide accurate data and reports to document health center operations and outcomes

Minimum Qualifications:

• Master’s degree in Healthcare Administration (preferred) OR
• Bachelor’s degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting
• 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements
• MGMA Certification strongly preferred
• Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!

As set forth in Jane Pauley Community Health Center, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.