Practice Access Manager (Bilingual - Spanish) New

Blink Health LLc; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Blink Health is seeking a Practice Access Manager (Remote) who will educate providers on BlinkRx access solutions and prior authorizations, advancing adoption across an assigned territory.

You will be the primary contact for provider offices, building strong relationships and partnering with field teams to remove barriers to access while traveling as needed. This role requires fluency in English and Spanish and a patient-focused approach.

Qualifications

• Bilingual in English and Spanish; educate providers on BlinkRx access solutions.
• Experience in pharmacy sales or healthcare account management preferred.
• Understanding prescription workflows across offices and pharmacies.
• Strong analytic and relationship-building skills.
• CRM experience and softphone systems preferred.

Responsibilities

• Educate providers and staff about BlinkRx services and benefits to help patients stay on prescribed therapy.
• Engage with providers to reconfirm benefits and grow BlinkRx usage.
• Proactive outbound outreach to provider offices by phone, identifying growth opportunities and positioning access solutions.
• Maintain ongoing account conversations and relationships across a territory; manage touchpoints and track engagement.
• Be first contact for inquiries per prescription/patient; build relationships to remove access barriers.
• Create provider profiles for prior authorization preferences and status updates.
• Serve as go-to resource for HCP questions to BlinkRx and Brand Field team.
• Introduce partner field reps to BlinkRx for providers and patients.
• Provide compliant, approved communications to providers on patient status.

Skills

Bilingual English/Spanish

Pharmacy sales

Account management

CRM experience

Outbound outreach

Tools

Salesforce

Job description

Practice Access Manager (Bilingual - Spanish)

Remote

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world‑class support on this first‑of‑its‑kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

The Practice Access Manager (PAM) is a customer-facing role that will be responsible for managing defined accounts within a specific region or territory, to support access for providers. The role will provide education to healthcare providers and office staff on access services and reimbursement solutions based on manufacturer business rules and the BlinkRx platform.

The PAM will demonstrate a compliant and consultative approach providing education to offices related to the BlinkRx access solutions and prior authorizations.

What You’ll Do:

• Educate and inform health care providers and their staff of the services and benefits offered by BlinkRx to help patients get on and stay on medication therapy as prescribed
• Engage with providers and their staff to reconfirm the benefits and grow their usage of BlinkRx
• Conduct proactive outbound outreach to provider offices via phone, identifying and acting on growth opportunities, and positioning access solutions for new and existing patients
• Maintain ongoing account conversations and relationships across an assigned territory. Managing a regular cadence of touchpoints, tracking engagement, and ensuring continuity of service for provider offices
• Act as the first point of contact for an office regarding any inquiries with a specific prescription or patient, while serving as the voice of the field within BlinkRx. Build personal relationships with practices and offices to create an experience they value, removing barriers to access.
• Create custom profiles for the healthcare providers preferences for prior authorization support and status updates
• Become the go-to resource for both reactive and proactive engagement with the Brand Field team by assisting with any Healthcare Provider and BlinkRx related questions
• Introduce partner field reps to BlinkRx as an option for healthcare providers and their patients
• Compliantly provide approved communication to healthcare providers regarding the status of their patients

What You’ll Need:

• Fluent in both English and Spanish (written and verbal) to effectively serve our Spanish‑speaking clients
• Background in pharmacy sales, healthcare account management, or outbound sales in a healthcare/pharma setting is strongly preferred
• Understanding of prescription workflows and how they operate across provider offices and pharmacy channel
• Solution oriented mindset with strong analytic capabilities
• A natural client success and account management ability with exceptional communication and interpersonal skills, as well as a keen ability to build and maintain strong relationships with internal and external clients.
• Comfort with an outbound call motion. Must have the ability to contact provider offices, introduce new products or services, and drive conversations forward with confidence and professionalism
• Willingness to travel as business needs demand, including attendance at internal training sessions, industry conferences, and occasional in‑person HCP (Healthcare Provider) visits.
• Ability to thrive in a dynamic and fast‑paced environment
• Ability to prioritize duties and manage multiple projects from start to finish with minimal supervision. Strong time‑management and organizational skills
• Must be able to exercise strict confidentiality and have impeccable judgment
• Ability to coordinate several tasks simultaneously
• Experience in working with a CRM (eg Salesforce) and softphone system is preferred

Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross‑functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Blink Health is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other status protected by applicable law.

No legally protected characteristic will be a factor in decisions regarding recruiting or hiring.