PPG Support Team Member

Parkview Health; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee assistance

Job summary

Parkview Health is seeking a clinician-support focused employee to assist in our physician practice. You will perform clerical duties, greet patients, gather demographic and financial information, and ensure accurate registration and timely data entry.

The role emphasizes professional patient interactions, adherence to Parkview Health standards, and contributing to quality care and service excellence across clinics.

Qualifications

• Must have excellent verbal and written communication skills.
• Must be able to multi-task and work independently using critical thinking skills.
• Must have basic computer skills and familiarity with common office applications.

Responsibilities

• Handle clerical tasks in the physician practice to support quality care.
• Greet and process patients, collect demographic and financial information.
• Ensure accurate and timely patient registration and data entry.
• Deliver service excellence and adhere to Parkview Health standards of behavior.

Skills

Verbal communication

Written communication

Multi-tasking

Critical thinking

Education

High school diploma or GED

Medical terminology

Medical coding experience (preferred)

Tools

General computer skills

Job description

Summary

Under the direction of the PPG leader, supports the clerical functions in the physician practice to ensure quality care. Conducts professional patient interactions by obtaining demographic and financial information. Greets and processes patients in an efficient, friendly, accurate and timely manner. Is responsible for the delivery of quality performance and service excellence; and adheres to the PH Standards of Behavior.

Summary

Under the direction of the PPG leader, supports the clerical functions in the physician practice to ensure quality care. Conducts professional patient interactions by obtaining demographic and financial information. Greets and processes patients in an efficient, friendly, accurate and timely manner. Is responsible for the delivery of quality performance and service excellence; and adheres to the PH Standards of Behavior.

Education

Must be a high school graduate or equivalent with GED. Medical terminology and/or coding experience preferred.

Experience

Must have two years clerical experience, physician office experience preferred. Must have experience working with computers.

Other Qualifications

Must have excellent verbal and written communication skills. Must be able to demonstrate a working knowledge of general computer skills and applications. Demonstrated ability to multi-task and work independently using critical thinking skills. Must be able to lift 25 pounds.

Why Parkview?

We have everything you’re looking for in a career; great compensation and benefits; skill development and career advancement programs and more. At Parkview, we are committed to providing excellent care to each patient within our clinics and medical practices. The success of this mission begins with care team members like you.

• Benefits: Health benefits, paid time off, employee assistance, community vendor discounts, payroll deduction options
• Sign-on bonus: For certified and uncertified Medical Assistants, LPN’s, and RN’s hired in part-time and full‑time positions.
• Education: Clinical Orientation, tuition assistance, certification reimbursement
• Growth: Parkview’s Medical Assistant Advancement Pathway (MAAP)
• Culture: World‑class teamwork, Personalized health journeys for co‑workers and family members