PPE Care Branch Manager

Paylocity; Dublin, Northern (CA, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

Flexible Spending Account

401(k) retirement plan

Commuter benefits

Wellness plan

Job summary

Curtis PPE Care is looking for a driven Branch Manager for our Northern California team. In this hands-on leadership role, you will lead employees and ensure excellent service for our fire department customers.

The ideal candidate will have management experience, focus on team engagement, and possess strong customer service skills. We offer a generous benefits package including medical, dental, and vision insurance, along with other perks.

Qualifications

• 3 - 5 years of management experience in a production-type operation.
• Professional experience using Microsoft Office Products (Word, Excel, Outlook).
• Knowledge of NFPA1850 and/or other industry standards is a plus.

Responsibilities

• Lead and manage a team to deliver top customer service.
• Develop knowledge of industry standards and company objectives.
• Ensure adherence to production schedules and quality standards.
• Train employees and customers on industry standards and products.
• Visit customers and interact with sales staff as needed.
• Engage with the supply chain network.

Skills

Leadership

Customer service orientation

Team engagement

Attention to detail

Get-it-done attitude

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

Come join our team! Help us serve our first responders!

Why Work for Us?

• Monday - Friday schedule

Curtis PPE Care specializes in the inspection, cleaning, and repair of personal protective ensembles (PPE) and ensemble elements used for structural, wildland, industrial, and aviation firefighting applications. Curtis PPE Care also serves as a highly skilled resource for aftermarket alterations, modifications and accessories for PPE and ensemble elements. Providing support services for personal protective ensembles is our only business, and we take great pride in doing it well.

About the Role

This is a hands‑on leadership role. We are looking for a driven, effective Branch Manager to lead our Northern California Curtis PPE Care team. This position is focused on providing excellent service to our Hero customers (fire departments). Core responsibilities include leading & managing teams of employees, meeting sales & operation goals, working directly with customers, and effectively training others in product knowledge. The Branch Manager reports to and works closely with the Director of Operations.

What You’ll Be Doing

• Effectively lead and manage a team of employees with various disciplines to deliver the best customer service in the industry.
• Develop a strong knowledge of industry standards and how they relate to company objectives, including but not limited to NFPA 1850, 1855, 1971, 1500, and OSHA 1910
• Ensuring the team adheres to production schedules and quality standards.
• Perform training related to industry standards, product knowledge, and warranty programs for both employees and customers.
• Lead teams of employees to meet revenue and operating expense goals.
• Learn all aspects of the cleaning and inspection process, and be willing to jump in and help the team with whatever is needed.
• Visit with the current customer base and interact with sales staff from other departments within our company.
• Interact with our supply chain network and manufacturers.
• Other duties as assigned by leadership to provide active support of company mission, values, and goals.

Requirements

Must Haves

• 3 - 5 years of management experience in a production‑type operation
• Professional experience using Microsoft Office Products (Word, Excel, Outlook)

Must Have Soft Skills

• Effective leadership that leads by example.
• Strong customer service orientation.
• Strong ability to effectively engage employees as a team.
• Excellent attention to detail and consistency in a fast‑paced environment.
• "Get-it-done" attitude.

Nice to Have

• Knowledge of NFPA1850 and/or other industry standards
• Bachelors degree
• Working knowledge of financial reports

Work Perks

We currently offer a generous benefit package to all of our regular full‑time employees, which includes:

• Medical, Dental, and Vision Insurance
• Long Term Disability and Life Insurance
• Flexible Spending Account (FSA) – health and dependent care
• 401(k) retirement plan
• Commuter benefits
• Wellness plan

About Us

Curtis PPE Care operates six service centers in the Western United States: Henderson NV, Pleasanton CA, Santa Fe Springs CA, Kent WA, Salt Lake City UT, and Gilbert AZ.

L.N. Curtis & sons is proud to be an Equal Employment Opportunity and Affi… All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Additionally, L.N. Curtis & sons participates in the E-Verify program as required by law. You may view our Equal Employment, Pay Transparency and E-Verify notices at https://www.lncurtis.com